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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera Project Network

4.4
stars
5,332 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

FS

May 14, 2022

It was great learning. The course is well structured and the instructor is very clear and knowledgeable about the concepts. Thank you, for providing me with such a great learning opportunity.

GK

Feb 5, 2024

This is very much excellent website to develop our thought in right direction and very benefical towards career by giving great knowledge with certification cources. THANKYOU Coursera!

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26 - 50 of 876 Reviews for Business Analysis & Process Management

By george g

•

Jun 4, 2022

Thanks very much it was really helpfull couress i have learn alot thanks

By Muteb A

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Jun 15, 2022

Good course that have smooth learn when you following process.

By salvador j

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Jun 3, 2022

Awesome Course!

By JAYEOLA S F

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Jun 27, 2022

Satisfactory

By Mohammad K

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May 30, 2022

Excellent!

By Aamir Y

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Sep 3, 2022

Great

By Lonna R

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Jul 10, 2023

I found this course to be helpful in demonstrating different process flow diagrams. However, the view provided on the video was at some points hard to see. Some diagrams were too small and the video settings did not allow for full screen view.

By Krisselle R

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Feb 4, 2023

I wish there had been a lot more concepts, or going over the ones mentioned. Also the random video questions were missing, glossary at the end of a "chapter" always helps. Overall I has content with course

By Dhruvika

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Jun 3, 2022

content wise it was pretty rich, there was audio issues though

By jaweria a

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Jun 21, 2022

The course is fabulous please add some other content in it

By Roberto R P

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Jun 24, 2022

I liked so much

By Deleted A

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Jun 27, 2022

Excellent !!!

By Jess (

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Nov 17, 2024

The course content was informative and well-structured, offering valuable insights into business analysis and process management. However, the audio quality was disappointing. Background noises and inconsistent sound levels made it hard to focus and fully absorb the material. Improving the audio would significantly enhance the learning experience.

By Nicolas B

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Aug 2, 2023

Overall, its a decent beginners course although the flow of the training did lack some structure. I'd also like to add that the audio quality was terrible at times.

By diana p

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Mar 6, 2023

she speaks really fast. it's difficult to understand her

By GABRIEL H S

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May 31, 2021

basic

By PI

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Apr 30, 2023

Pre-kindergarten level staff. This guided project has nothing to do with business process or business analysis. It is a guide how to do a flowchart with lucidcharts. I have run an experiment and asked my hamster to do a flowchart before seeing this content. He or it figured it out and produced one on his own in 3 min. Then I asked him to watch this guided project and see if there is any improvement on his knowledge. I don't know what happened, all I know there was a note left on his or its little desk and he or it is now gone. The note read: "If I figure out how to give him or it back odd 15min of his or its short hamster life back, he or it would consider to take me back. So now I am going to contact Rudy Giuliani to thrash out legal strategy to sue Coursera for irreparable emotional damage incurred, loss of my life-time partner and diminution in my social life.

By Shan

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Mar 4, 2022

This half arsed course is a waste of time. Background noise, disorganized, instructor is all over the place and there are errors beign corrected by a small pop up tab. If this had been my first course her I would not be coming back to this platform. I would have been better off just taking the Lucidchart tutorial which is more structured and makes sense.

By wael f

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Sep 22, 2024

I’m really disappointed with this course. It took less than 5 minutes to finish, and I paid $10 for it. The content lacks depth and isn’t informative at all. It feels like a scam. I'm not sure how to request a refund, but I would recommend offering more valuable and informative courses instead.

By Horváth B

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Aug 19, 2022

This was really disappointing. You'll learn nothing here. It's just a really really simple tutorial. The audio is terrible, and there's no reason to use this shared desktop...

By Ritesh G

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Feb 21, 2022

Poor course content & weak explantion.Not recommended

By Lei Y

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Jan 4, 2023

Very poor material, not worth spending time.

By Taiwo O

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Aug 16, 2023

My name is not on the certificate

By Aabid A S

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May 13, 2024

Mahi’s Styling Business OVERVIEW My business is an online boutique concept store that offers home styling services and home décor items including Tiles, PVC, Faucets, Glassware and Home accessories. It is specialized in providing finishing, furnishing and styling interior needs to each client. THE MAIN CONSUMER PROFILE TO BE TARGETED Basic age range 25-60 Medium/high income Well-educated She loves her space whether it’s her home/store/work area She has an eye for detail and seeks perfection & appreciates change Consumer classification: A (stay at home) mom with an eye for detail that likes to move things around and spice things up in her home every once in a while à loyalty cards, newsletters, updates new products and discounts 30+ years old. newly weds finishing stage àneed a one stop shop Young female home enthusiast looking for trendy accessories to impress every guest in her new home. artsy human work always seeking different! STRATEGIC GOAL/VISION to become the biggest online boutique store in the region that provides the finishing, furnishing and styling interior needs in a unique way with a high focus on personality and style STATUS OF THE BUSINESS The business is a startup that is currently going through the market research & branding phase COMPETITION My business may be considered a pioneer in the local market having insignificant direct competitors. However, indirect competition is vast and presents a big challenge to the business as it includes interior designers, home-ware stores and big home-ware retailers like X,Y and Z. BUSINESS NEEDS Reliable & affordable software provider Marketing needs (freelance marketeer, social media coverage…) An expanded list of home-ware suppliers UI/UX designer … STYLING SERVICE BUSINESS PROCESS STEPS The potential client is asked to fill in a request on the website and a questionnaire to identify his/her specific needs Then this questionnaire is assessed by the stylists This step depends on the clent’s decision of which package of the three offered (silver, bronze and gold) he/she’s interested in If it’s the silver package, the styling team starts working on delivering mood boards, items list and 2D designs for the designated living space. If it is the bronze package, the stylists do the same in addition to scheduling a virtual styling session with the client to provide the help needed. If the golden package was chosen by the client, the added feature would be scheduling a physical visit to the client’s space and providing a face-to-face session there. After the service gets delivered, there exists a follow up with the client to ensure their satisfaction.

By Nabanita B

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Nov 20, 2024

Business Analysis and Process Management: A Powerful Combination I recently had the opportunity to explore the world of business analysis and process management, and I must say, it's a game-changer! By combining these two disciplines, organizations can unlock unprecedented efficiency, productivity, and innovation. Business Analysis: The Foundation Business analysis provides a solid foundation for understanding an organization's needs, goals, and challenges. It equips analysts with the tools and techniques to identify business problems, opportunities, and solutions. With business analysis, organizations can: - Clarify business requirements - Identify stakeholders and their needs - Develop effective solutions - Improve communication and collaboration Process Management: The Engine Process management is the engine that drives business success. It enables organizations to design, implement, and optimize processes that deliver value to customers and stakeholders. With process management, organizations can: - Streamline processes and reduce waste - Improve efficiency and productivity - Enhance customer satisfaction - Increase agility and adaptability The Synergy: Business Analysis + Process Management When combined, business analysis and process management create a powerful synergy that drives business excellence. By analyzing business needs and designing effective processes, organizations can: - Achieve strategic objectives - Drive innovation and growth - Improve quality and compliance - Enhance customer experience In Conclusion Business analysis and process management are essential disciplines that complement each other perfectly. By embracing both, organizations can unlock their full potential and achieve sustainable success. If you're looking to improve your organization's performance, I highly recommend exploring these disciplines and harnessing their power!