Google
Soutien des TI de Google Professional Certificate
Top instructor
Google

Soutien des TI de Google Professional Certificate

Voici votre parcours vers une carrière en TI. Ce programme vous permettra d’acquérir des compétences très recherchées, qui vous prépareront à un emploi en moins de six mois. Ni diplôme ni expérience ne sont requis.

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

(136 reviews)

Beginner level

Recommended experience

Flexible schedule
6 months at 10 hours a week
Earn a career credential
Share your expertise with employers
Earn a career credential that demonstrates your expertise

(136 reviews)

Beginner level

Recommended experience

Flexible schedule
6 months at 10 hours a week
Earn a career credential
Share your expertise with employers

Overview

  • Développez les compétences nécessaires pour réussir dans un poste en informatique de niveau débutant

  • Apprenez à effectuer des tâches de soutien quotidiennes : montage d’ordinateurs, réseaux sans fil, installation de programmes et service client

  • Apprenez à fournir le soutien à la clientèle du début à la fin, qu’il s’agisse d’identification de problèmes, de dépannage ou de débogage

  • Apprenez à utiliser des systèmes, dont : Linus, systèmes de noms de domaine, interfaces de ligne de commande et codage binaire.

What’s included

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in French
98 practice exercises

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

What you'll learn

Skills you'll gain

Category: Software Installation
Category: Operating Systems
Category: Linux
Category: Microsoft Windows
Category: Technical Documentation
Category: Computer Networking
Category: Computer Hardware
Category: Technical Support
Category: Computer Architecture
Category: Information Technology
Category: Technical Communication
Category: Hardware Troubleshooting
Category: Mac OS

What you'll learn

Skills you'll gain

Category: Computer Networking
Category: Network Model
Category: TCP/IP
Category: OSI Models
Category: Virtual Private Networks (VPN)
Category: Wireless Networks
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Network Routing
Category: Network Protocols
Category: Network Troubleshooting
Category: Network Security
Category: General Networking
Category: Network Infrastructure
Category: Network Architecture
Category: Routing Protocols

What you'll learn

Skills you'll gain

Category: File Management
Category: Linux
Category: Microsoft Windows
Category: OS Process Management
Category: File Systems
Category: User Accounts
Category: Software Installation
Category: Operating Systems
Category: Command-Line Interface
Category: Technical Support and Services
Category: System Monitoring
Category: Virtualization
Category: Desktop Support
Category: Remote Access Systems
Category: System Configuration

What you'll learn

Skills you'll gain

Category: Systems Administration
Category: Virtualization
Category: IT Infrastructure
Category: Active Directory
Category: Network Troubleshooting
Category: Server Administration
Category: Web Servers
Category: Lightweight Directory Access Protocols
Category: Linux Administration
Category: User Accounts
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Network Infrastructure
Category: Disaster Recovery
Category: Windows Servers
Category: System Monitoring
Category: Cloud Services
Category: Data Storage

What you'll learn

Skills you'll gain

Category: Authentications
Category: Encryption
Category: Cybersecurity
Category: Cryptography
Category: Information Systems Security
Category: Authorization (Computing)
Category: Security Strategy
Category: Hardening
Category: Threat Modeling
Category: Security Controls
Category: Network Security
Category: Wireless Networks
Category: Threat Detection
Category: IT Security Architecture

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Onlea support

Top Instructor

Google
17 Courses288,211 learners
Google Career Certificates

Top Instructor

Google
336 Courses13,333,141 learners

Offered by

Google

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
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Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.