Google
Soutien des TI de Google Professional Certificate
Google

Soutien des TI de Google Professional Certificate

Voici votre parcours vers une carrière en TI. Ce programme vous permettra d’acquérir des compétences très recherchées, qui vous prépareront à un emploi en moins de six mois. Ni diplôme ni expérience ne sont requis.

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
4.7

(133 reviews)

Beginner level

Recommended experience

6 months
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.7

(133 reviews)

Beginner level

Recommended experience

6 months
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Développez les compétences nécessaires pour réussir dans un poste en informatique de niveau débutant

  • Apprenez à effectuer des tâches de soutien quotidiennes : montage d’ordinateurs, réseaux sans fil, installation de programmes et service client

  • Apprenez à fournir le soutien à la clientèle du début à la fin, qu’il s’agisse d’identification de problèmes, de dépannage ou de débogage

  • Apprenez à utiliser des systèmes, dont : Linus, systèmes de noms de domaine, interfaces de ligne de commande et codage binaire.

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in French

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

What you'll learn

Skills you'll gain

Category: Microsoft Windows
Category: Software Installation
Category: Linux
Category: Operating Systems
Category: Technical Support
Category: Computer Hardware
Category: Technical Documentation
Category: Computer Networking
Category: Hardware Troubleshooting
Category: Technical Communication
Category: Information Technology
Category: Information Privacy

What you'll learn

Skills you'll gain

Category: Computer Networking
Category: TCP/IP
Category: Network Model
Category: Network Protocols
Category: OSI Models
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Network Routing
Category: Wireless Networks
Category: Network Troubleshooting
Category: Network Architecture
Category: Cloud Storage
Category: General Networking
Category: Cloud Services
Category: Network Infrastructure
Category: Cloud Computing

What you'll learn

Skills you'll gain

Category: OS Process Management
Category: Linux
Category: Package and Software Management
Category: Microsoft Windows
Category: User Accounts
Category: File Systems
Category: Software Installation
Category: Operating Systems
Category: Command-Line Interface
Category: System Monitoring
Category: Technical Support
Category: Help Desk Support
Category: Remote Access Systems
Category: Hardware Architecture
Category: System Configuration
Category: Desktop Support
Category: Virtualization
Category: Computer Architecture

What you'll learn

Skills you'll gain

Category: Systems Administration
Category: IT Infrastructure
Category: Virtualization
Category: Active Directory
Category: Linux Administration
Category: Disaster Recovery
Category: User Accounts
Category: Windows Servers
Category: Cloud Services
Category: Data Storage
Category: Servers
Category: Cloud Management

What you'll learn

Skills you'll gain

Category: Authentications
Category: Encryption
Category: Data Security
Category: Security Strategy
Category: Cyber Attacks
Category: Authorization (Computing)
Category: Cryptography
Category: Cybersecurity
Category: Firewall
Category: Application Security
Category: Computer Security
Category: Security Awareness
Category: Threat Detection
Category: Hardening
Category: Security Controls
Category: IT Security Architecture
Category: Network Security
Category: Threat Management
Category: Malware Protection
Category: Identity and Access Management

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Onlea support

Top Instructor

Google
17 Courses287,621 learners
Google Career Certificates

Top Instructor

Google
336 Courses13,105,379 learners

Offered by

Google

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
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Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.