Goodwill Industries International

Goodwill® Career Coach and Navigator Professional Certificate

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Goodwill Industries International

Goodwill® Career Coach and Navigator Professional Certificate

Launch your path in career navigation.

In this program, you'll build skills to help others navigate their careers. No degree or prior experience required.

Goodwill Academy

Instructor: Goodwill Academy

25,949 already enrolled

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Earn a career credential that demonstrates your expertise
Beginner level
No prior experience required
2 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Build toward a degree
Earn a career credential that demonstrates your expertise
Beginner level
No prior experience required
2 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Build toward a degree

What you'll learn

  • Foundational concepts of Career Coaching and Navigating

  • Career possibilities for Career Navigators and Career Coaches

  • Common Career Development theories, models, and tools

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Professional Certificate - 4 course series

Foundations of Career Navigating and Coaching

Foundations of Career Navigating and Coaching

Course 1, 16 hours

What you'll learn

Skills you'll gain

Category: Coaching
Category: Rapport Building
Category: Relationship Management
Category: Trustworthiness
Category: Expectation Management
Category: Empathy
Category: People Development
Category: Human Development
Category: Goal Setting
Category: Human Services
Category: Communication
Category: Crisis Intervention
Category: Workforce Development
Category: Ethical Standards And Conduct
Category: Diversity Awareness
Category: Diversity Equity and Inclusion Initiatives
Category: Professional Development
Category: Professionalism
Category: Workplace inclusivity
Category: Relationship Building
Client Intake, Assessments, Skill Analysis and Planning

Client Intake, Assessments, Skill Analysis and Planning

Course 2, 19 hours

What you'll learn

Skills you'll gain

Category: Critical Thinking
Category: Recruitment
Category: Accountability
Category: Gap Analysis
Category: Needs Assessment
Category: Community Outreach
Category: Goal Setting
Category: Coaching
Category: Client Services
Category: Case Management
Category: Prospecting and Qualification
Category: Recruitment Strategies
Category: Overcoming Obstacles
Supporting Clients

Supporting Clients

Course 3, 18 hours

What you'll learn

Skills you'll gain

Category: Client Support
Category: Negotiation
Category: Branding
Category: Coaching
Category: Employee Onboarding
Category: Interviewing Skills
Category: Resource Utilization
Category: Writing
Category: Professional Networking
Category: Financial Planning
Career Support Community and Resources

Career Support Community and Resources

Course 4, 16 hours

What you'll learn

Skills you'll gain

Category: Presentations
Category: Stakeholder Engagement
Category: Adaptability
Category: Constructive Feedback
Category: Professional Development
Category: Relationship Building
Category: Coaching
Category: Fundraising and Crowdsourcing
Category: Project Implementation
Category: Virtual Teams
Category: Drive Engagement
Category: Strategic Partnership
Category: Emerging Technologies
Category: Project Closure
Category: Talent Pipelining
Category: Professional Networking
Category: Project Design
Category: Workforce Development
Category: Technology Strategies
Category: Telecommuting

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Build toward a degree

When you complete this Professional Certificate, you may be able to have your learning recognized for credit if you are admitted and enroll in one of the following online degree programs.¹

Instructor

Goodwill Academy
Goodwill Industries International
7 Courses32,912 learners

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (7/1/2025 - 7/1/2026)