Despite everyone's good intentions, hard work and solid ideas, too many teams end up creating products that no one wants, no one can use, and no one buys. But it doesn't have to be this way. Agile and design thinking offer a different--and effective--approach to product development, one that results in valuable solutions to meaningful problems. In this course, you’ll learn how to determine what's valuable to a user early in the process--to frontload value--by focusing your team on testable narratives about the user and creating a strong shared perspective.
Offered By


About this Course
Some familiarity with software development is helpful, but not required.
What you will learn
How to evaluate and explain the relevance of concepts and practices from the agile development methodologies
How to create a strong shared perspective and drive to value using design methods like personas and problem scenarios
How to diagnose what software will be valuable to the user and how to test your ideas using agile user stories and prototypes
How to facilitate narrative collaboration with user stories and prototypes
Skills you will gain
- agile user stories
- User Experience Design (UXD)
- Agile Software Development
- Product Management
- Software Development
Some familiarity with software development is helpful, but not required.
Offered by

University of Virginia
A premier institution of higher education, The University of Virginia offers outstanding academics, world-class faculty, and an inspiring, supportive environment. Founded by Thomas Jefferson in 1819, the University is guided by his vision of discovery, innovation, and development of the full potential of students from all walks of life. Through these courses, global learners have an opportunity to study with renowned scholars and thought leaders.
Syllabus - What you will learn from this course
Problems Agile Solves
The agile practices that deliver excellent product are well understood, but they take focus, energy, and confidence to apply. This week, we’ll identify what’s hard about creating excellent products and how agile can help. We'll begin with a discussion of the Agile Manifesto- what motivated it and how it defines agile. Then we’ll get into the practical part- the problems agile solves, how to focus your time and energy, and how you’ll know if your practice of agile is working.
Focusing Your Agile with Personas, Problem Scenarios, and Alternatives
The best way to avoid building something nobody wants is to start with somebody in mind. In the design world, we talk about that "somebody" through a ‘persona’. Personas and problem scenarios (aka 'jobs-to-be-done') focus development on driving toward a valuable outcome for your user vs. just generating output. In this module, you’ll learn to focus your work by developing personas, problem scenarios, and alternatives using best practices from design thinking.
Getting to Great Agile User Stories
Now we’re going to transition from drafting personas and hypothesizing user needs to testing those assumptions and translating what you’ve learned into agile user stories. We’ll step through how you create an interview guide to ask your users the right questions and then we’ll dive into agile user stories. User stories are a standard feature of agile and serve as a day-to-day focal point for driving to value.
Focusing on Customer Value with User Stories
The agile user story is your day-to-day focal point for making sure you’re building something valuable for your user. It’s how you discuss that within your team and how you anchor your subsequent testing. In this module, you’ll learn how to facilitate the creation and use of stories within your team.
Reviews
- 5 stars80.34%
- 4 stars15.83%
- 3 stars2.44%
- 2 stars0.64%
- 1 star0.74%
TOP REVIEWS FROM AGILE MEETS DESIGN THINKING
A nice introduction of the prerequisites that will further allow the implementation of agile methodologies. Very well structured and well documented. The assignments are also very practical.
It was a wonderful exercise for me to have a unique understanding to the specific people having a specific task. I really groomed myself after having this course in my professional life.
Rich and well-structured content about Agile and Design Thinking, shows how to approach and include personas that will somehow be touched by the solution being created, and deliver outcomes to them.
I loved doing this course, and the exercise towards end to give complete picture of mapping the persona understanding and problem solving. Very satisfied with the course content.
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