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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,640 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

ER

Sep 17, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

RB

Feb 19, 2021

This was an excellent course even for a novice in IT. The only thing that I would add is a glossary of terms so that they could be readily accessed during the course-----so many terms, so little time.

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126 - 150 of 10,000 Reviews for Technical Support Fundamentals

By Ceacle D

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Apr 3, 2022

Great course, a lot of good informaiton learned so far. i cant wait to dive into some more good classes.

By Fernando L L

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Oct 28, 2020

This course is high impact, thanks, thanks, thanks, It can be described in one word..

GREAT!

By Kyle H

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May 4, 2021

Great Overview & to the point! This aloud me to judge if I want to continue in this field.

By Jenna G

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Apr 20, 2022

I absolutely loved this course! It was easy to understand, thorough, and very educational.

By Samir B

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Apr 21, 2022

I'll definately recomende this course for the student who want to clear the basics of IT

By Kendall B

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Oct 28, 2020

Algunos exámenes no se podían traducir y a la mitad de un examen el server se caía

By Mhadi I A

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Apr 21, 2022

I am very happy to be one of the students of this course I have benefited a lot

By Christopher C

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Oct 28, 2020

The course was great. The content and coursework were relevant and engaging.

By Gerard L

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May 5, 2021

Worth it! It covers allot of ground nicely at a comfortable pace

By Laura D

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Aug 11, 2024

It was very fun and informative. I love how interactive it is.

By Alex S

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Apr 26, 2022

Big thanks for your courses and congratulations Google's team!

By Yusril _

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Apr 21, 2022

Its really help me in make comunicattion as customer service

By Muhammad S P

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Apr 20, 2022

I am really confident and happy after taking this course

By Martin N M

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Apr 3, 2022

Very informative and forms the foundation of IT Support

By Dinesh R

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Aug 5, 2024

Excellent start with good explanation of basic topics

By Pranav P

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Jul 9, 2021

Excellent course if you want to start carrier in IT

By Robert G

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Oct 28, 2020

The information was great and very informative.

By Rouzbeh B

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Apr 20, 2022

I love it! Coursera and Google are amazing!

By Robert F

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Oct 28, 2020

Very good course. I would recommend it.

By Daniel R

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Oct 29, 2020

I love it very informative and fun

By Salahadine I

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Oct 29, 2020

it was very good to me thanks

By Anie C

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Oct 28, 2020

Very informative, educational

By ANDRÉS D C

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Oct 29, 2020

Amazing introductive course

By Hashem M

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Apr 21, 2022

It's a really great course

By Alexander C

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Oct 28, 2020

Exellent Course!!!!!