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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,061 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VT

Nov 3, 2022

The tech support fundamentals module is very resourceful and crisp. It really helped me understand many concepts and laid a strong fundamental knowledge in me. Thank you for such a wonderful program.

ST

Mar 24, 2022

Very good overview that was quite informative. I appreciate the format of the course with the videos, quizes, discussion and assignments. I look forward to the next courses and completing the program.

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9751 - 9775 of 10,000 Reviews for Technical Support Fundamentals

By ELHADJI N

Mar 4, 2018

Very well put together, classes are very informative and easy to understand.

recommended

By Anita I

Feb 26, 2025

Great course. I only wish there were more practice problems through the Qwiklabs system

By Edan D A T

Feb 2, 2025

Very informative and a quick guide to all you need to know as an IT Support Specialist.

By Nazir A

Jun 22, 2024

I have enjoyed learning in this format and feel that the course is set out really well.

By Lucemi d S F

Jun 19, 2024

Excelente. Aperfeiçoa ainda mais nossos saberes. Muito boa a experiência de apredizegem

By Charlean B

May 19, 2024

Digestible chunks of knowledge. Appreciate the interactive videos and knowledge checks.

By Eric T

Mar 20, 2024

This is a good course if you are thinking about starting in the Technical Support role.

By Christian O

Jan 22, 2024

The course was well structured, the lab were just as real. the experience is priceless.

By Daniel S J

Sep 20, 2023

This was an exceptional course, I enjoy every minute, every video and advice. Wonderful

By Sharafaldain A

Jul 29, 2023

It was an amazing course and the best one i have taken, and i recommend to take it alot

By O K

Jul 22, 2023

Great information and attempt at making it personable. Keeps me engaged and interested.

By ZREYZ25

Jul 21, 2023

A well put together starter kit for anyone wanting to dip their toes into the IT world.

By Geoff B

Apr 12, 2023

A great introduction to the IT Support world. I am looking forward to the next courses.

By Asmaa R

Apr 5, 2023

It is good class for everyone it is very clear and step bt step explaining I enjoyed it

By Alejandro R G

Mar 25, 2023

Excellent Course that provides the foundational knowledge to develop IT support skills.

By Arturo C

Mar 24, 2023

I enjoy this class a lot , the instructor know how to keep us motivated and focus on it

By Azeem R

Mar 16, 2023

amazing to learn here

i have experience 6 year in it support butt i learn new knowledge.

By Louis B

Feb 8, 2023

Wonderful content, delivered in a very digestible fashion! Would recommend to a friend.

By Charles E B

Jan 31, 2023

This course was Great for a beginner like me enjoyed the class on to the next...Thanks

By Suraj S

Jan 21, 2023

IT WAS A VERY USEFUL COURSE FOR THOSE WHO WANT TO INTRODUSE THEMSELF TO THE WORLD OF IT

By AHMED M G F

Dec 20, 2022

no wards can explain how much I'm happy for getting this certificate , thank you guys.

By Tracy R

Oct 22, 2022

This Course literally gave everthing it ought to give. So value packed. I am thankful.

By Edwin S G

Oct 12, 2022

Nice course, always updated and you learn new things that help to improve your skills.

By Mukail M S

Sep 30, 2022

best online course to study at your own peace so far, its really helpful and inpactful

By Ashley R

Sep 21, 2022

I love this course, the delivery, assessments, and content. It was easy to understand.