Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
AW
May 27, 2023
Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.
AH
Oct 3, 2018
Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!
9276 - 9300 of 10,000 Reviews for Technical Support Fundamentals
By Martin M
•Mar 22, 2018
This course is a step forward to achieving my dream. I still have more to go. Thanks Google!
By Gianni F
•Mar 5, 2018
Good basic course.
Although is basic is full of useful information and good practice example.
By Karina A
•Mar 4, 2018
I am enjoying revising the lectures that I had in the past and its a great refresher course.
By Natalie R
•Mar 2, 2018
Great overview of tech support. Very informative & interesting, even for a beginner like me.
By J. H
•Feb 27, 2018
This course is well put together.
The lectures, pop quizzes, tests, and labs are outstanding.
By Melissa M
•Feb 20, 2018
I enjoyed this course very much. It was easy to follow and provided a lot of useful content.
By Chase V N
•Feb 10, 2018
I thoroughly enjoyed the course content, and am excited for more of what the program offers!
By Rebecca S
•Feb 2, 2018
It's delivered in manageable sections. It makes sense. The format is easy to use. I'm a fan!
By Cleve J G
•Jan 26, 2018
A more accessible and enjoyable online course on IT Fundamentals would be difficult to find.
By Mustapha C
•Jul 4, 2025
Très intéressant pour moi qui suis en train de reprendre les fondamentaux de l'informatique
By Queen B
•Dec 9, 2024
I loved the feedback and links on the test. That let's me know where I need to improve at.
By Istahil I
•Nov 23, 2024
this material was essential and informational. i enjoyed completing this part of the course
By Victor O
•Aug 31, 2024
This course gives a great foundational depth of a Technical Support Requirement. I love it!
By Kent R
•Aug 12, 2024
Very helpful start with good learning materials to grasp the skill that needed in IT field.
By Hussain S
•Jul 19, 2024
That was super i learned the basic of IT Support that was great journey to learn the basic.
By Esther E
•Feb 16, 2024
i have been able to understand networking,computer hardware,internet of things and lot more
By King W
•Dec 9, 2023
It was a great course and i hope it will lead to a new career and improved outcome in life.
By Kevin C
•Sep 25, 2023
Super interactive and helpful introduction to encourage users to continue to the next step.
By Borislav K
•Sep 19, 2023
Such a great experience, and really an honor to be a part of this Google education program.
By Adekunle O
•May 31, 2023
i love everything about this course and i hope to learn more.thank you for this opportunity
By Peter I N
•May 24, 2023
My participation has helped me immesely. This course is very articulated and easy to grasp.
By Sherrice L H
•May 8, 2023
Great foundational information. good supplemental reading in addition to the video content.
By Asaju o R
•Mar 1, 2023
I enjoyed every bit of thr course. we look forward to more professional courses from google
By Sharon I
•Feb 26, 2023
This course is invaluable. It presents IT knowledge in a very amicable way. Easy to learn.
By Abdul R A
•Feb 17, 2023
It was an awesome journey and I learned a lot about customer service and technical support.