Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
VT
Nov 3, 2022
The tech support fundamentals module is very resourceful and crisp. It really helped me understand many concepts and laid a strong fundamental knowledge in me. Thank you for such a wonderful program.
ST
Mar 24, 2022
Very good overview that was quite informative. I appreciate the format of the course with the videos, quizes, discussion and assignments. I look forward to the next courses and completing the program.
9601 - 9625 of 10,000 Reviews for Technical Support Fundamentals
By Arshé
•Mar 18, 2020
Thank you to my instructors, all those who worked this course out at Google and Coursera.
By cherier a
•Mar 7, 2020
it was very fun to learn new skills , now i know how to speak to clients and troublshoot
By Dawn K
•Mar 5, 2020
This was a great course to learn the beginning skills needed for a tech support position!
By Ernest D
•Feb 12, 2020
its a good course, its brushes you through what youre likely to face in your support jobs
By Berthony J
•Dec 10, 2019
Very good to someone who has no idea in the field, or refresher if you already know some.
By Mohd D b Z A
•Nov 15, 2019
A great course for people that want to learn the fundamental of computing and technology.
By none
•Nov 14, 2019
It was awesome taking part in this Course. Thank you Coursera and Google IT support team.
By Ian D
•Oct 24, 2019
very easy to understand and very well put together. thank you so much for the experience.
By Crystal D
•Oct 1, 2019
I love the format of this course. The videos are engaging and the Notes button is genius.
By Annisa P B
•Sep 29, 2019
It's such a great introduction and the courses motivate me to keep going on this journey!
By Sean M
•Aug 22, 2019
Everything was informative and helpful. I'm hoping to continue my courses and learn more.
By Matilda C
•Jun 5, 2019
Fantastic course. Learned so much and look forward to applying newly learned skill sets.
By Bryam E
•Apr 4, 2019
Easy to follow videos and quick quiz's are a good implementation as it keeps you engaged.
By Jason H
•Jan 21, 2019
Course is excellent want to gain a very high level understanding of the IT support world.
By Christopher B W
•Jan 21, 2019
Great introductory course! This sets the stage for the following courses in the program.
By Alexandr E
•Dec 14, 2018
Прекрасный вступительный курс, интересна работа с удаленными компьютерами в лабораторных.
By Nathan B
•Nov 15, 2018
So far the best IT site I have been on. Love that you have tests, reading and active labs
By Joseph M
•Jul 21, 2018
Great beginning course to really get my motivation up for continuing on with the courses.
By Kushal Y
•Jul 3, 2018
Excellent explanation by great professionals easy to understand and to complete very fast
By Ashfaq A M K
•May 1, 2018
THIS COURSE IS VERY USEFUL FOR BEGINNERS WHO HAVE NO KNOWLEDGE ABOUT BASICS OF A COMPUTER
By Jose R
•Mar 5, 2018
Excellent course and easy to follow. I enjoyed the lab assignments. Learned a great deal.
By Deanna D
•Feb 21, 2018
Great class. I love the lab options to practice really help to better understand concepts
By M J M R
•Jan 25, 2018
except Windows instance every thing excellent.It is so slow rather than a VPN connection.
By Haidar A
•May 21, 2025
أتمنى وجود كتاب الكتروني ملخص للدورة من اجل دراستها او مرجعتها عند الحاجة في وقت لاحق ❤️
By Cristian D T T (
•Feb 6, 2025
Bastante bueno, dan ganas de seguir aprendiendo, realmente bien presentado y organizado.