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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,014 ratings

About the Course

In this course, youโ€™ll be introduced to the world of Information Technology, or IT. Youโ€™ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of whatโ€™s to come in this certificate program. By the end of this course, youโ€™ll be able to: โ— understand how the binary system works โ— assemble a computer from scratch โ— choose and install an operating system on a computer โ— understand what the Internet is, how it works, and the impact it has in the modern world โ— learn how applications are created and how they work under the hood of a computer โ— utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HW

Nov 29, 2020

I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.

SA

Mar 12, 2022

I am very pleased to attend this course. I made a start in the field of IT with this course. Videos and texts are very clear, speakers are very good. Examples from real life are very useful to embody.

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7801 - 7825 of 10,000 Reviews for Technical Support Fundamentals

By Jonathan S

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Dec 23, 2020

Very interesting intro to IT, can't wait to continue learning and see how far I can grow in this industry!

By Sim

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Dec 5, 2020

Joined this for trial. Thanks Google for creating this course and Coursera for introducing the free trial.

By Jeffery P

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Dec 4, 2020

Very great course. I'm happy that I found a course that is a bit faster learning than traditional college.

By Samuel S

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Nov 27, 2020

A little too much talking about stories and such. While amazing, the stories should be able to be skipped.

By Edward M

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Nov 24, 2020

This was a great start. I definitely have lots of reading to do. I can't wait to continue on this journey!

By CMgameplays

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Oct 20, 2020

This Course is Really Helpful and Informs You of Everything about Fundamentals of IT Support , I Loved it!

By Jonathon L

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Oct 20, 2020

Very informative. Even though some of this (mostly the hardware) was review, I found it a nice refresher.

By Shubham N N

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Sep 24, 2020

Good Course. Really helpful to know the nitty-gritty of IT and Technology. Thanks for this amazing course.

By Andre L

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Sep 21, 2020

Great course for beginners to break into tech and for some to recap on good old fundamentals in the field.

By Bhargav B

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Sep 14, 2020

It was good starter and It helped my enhanced my basic knowledge of computer networking and other aspects.

By Lanny R J

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Sep 9, 2020

I enjoyed this course and I learned a lot. I look forward to learning more to make myself more marketable.

By Shalencia Y

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Sep 5, 2020

I truly enjoyed this module and look forward to doing the next few ones and learning all there is to know.

By JOSร‰ L R E

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Sep 5, 2020

It was a great course and thanks to this course I was able to learn different elements of computer science

By Esnath M W

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Aug 27, 2020

The course was very informative. The information was delivered in a very clear and easy way to understand.

By Louis H

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Aug 26, 2020

Really enjoyed learning. The layout and design of the curriculum makes the content much less intimidating.

By Zack F

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Aug 23, 2020

Perfect place to start learning about the field of IT without taking a college course and paying the fees.

By Oussama M

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Aug 18, 2020

I can't even get the words do describe how amazing and simply introduced in smart way!

Thanks a lot ๐Ÿ™๐Ÿ™๐Ÿ™

By Raphael M

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Aug 18, 2020

This was a great experience getting to do practical work and learning new stuff in a short period of time.

By Satya P

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Aug 12, 2020

It was fun learning from "Coursera" .If you provide a pdf notes of this course, then it will be great help

By Gabriel k o

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Aug 3, 2020

I had in-depth knowledge into the field of support from the hardware to the software components of the job

By Brizna I V P

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Jul 23, 2020

Es corto, conciso, muy bien explicado, sรณlo se tratan conceptos principales pero es perfecto para iniciar.

By Suleiman S S M

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Jul 14, 2020

It is really a very useful course, thank you everyone who is responsible for this course, thank you Google

By Piyali D

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Jul 4, 2020

I have really enjoyed this course........ It was really helpful to brush up the skills... :) Thanks Google

By ATHARVA D

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Jun 8, 2020

The course clears all the basics of IT which will prove really helpful for those who are new to the field.

By DADI H

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Jun 1, 2020

Good course for beginners to learn most of fundamentals or basics of computer, networking and programming.