Supply Chain Management: A Learning Perspective

Korea Advanced Institute of Science and Technology(KAIST)

Supply Chain Management: A Learning Perspective

Instructor: Bowon Kim

105,602 already enrolled

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10 modules

Gain insight into a topic and learn the fundamentals.

1,838 reviews

2 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

98%

Most learners liked this course

10 modules

Gain insight into a topic and learn the fundamentals.

1,838 reviews

2 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

98%

Most learners liked this course

Skills you'll gain

Tools you'll learn

Inventory Management System

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

9 assignments

Taught in English

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There are 10 modules in this course

As a human being, we all consume products and/or services all the time. This morning you got up and ate your breakfast, e.g., eggs, milk, bread, fresh fruits, and the like. After the breakfast, you drove your car to work or school. At your office, you used your computer, perhaps equipped with 27” LCD monitor. During your break, you drank a cup of coffee and played with your iPhone. So on and so forth. You probably take it for granted that you can enjoy all of these products. But if you take a closer look at how each of these products can be made and eventually delivered to you, you will realize that each one of these is no short of miracle. For example, which fruit do you like? Consider fresh strawberries. In order for the strawberries to be on your breakfast table, there must be numerous functions, activities, transactions, and people involved in planting, cultivating, delivering, and consuming strawberries. Moreover, all of these functions, activities, transactions, and people are connected as an integral chain, through which physical products like strawberries themselves and virtual elements such as information and communication flow back and forth constantly. By grouping related functions or activities, we have a supply chain, comprised of four primary functions such as supplier, manufacturer, distributor, and finally consumer. A supply chain is essentially a value chain.

For the society or economy as a whole, the goal is to maximize value, i.e., to create satisfactory value without spending too much. In order to create the maximum value for the strawberry supply chain, every participant in the chain must carry out its function efficiently. In addition, all of the members must coordinate with each other effectively in order to ensure value maximization. We have to face the same issues for almost all the products and services we take for granted in our everyday life, e.g., cars, hamburgers, haircuts, surgeries, movies, banks, restaurants, and you name it! In this course, we want to understand fundamental principles of value creation for the consumers or the market. We try to answer questions like how the product or service is made, how the value-creating activities or functions are coordinated, who should play what leadership roles in realizing all these, and so on. As our course title hints, we approach all of these issues from a learning perspective, which is dynamic in nature and emphasizes long-term capability building rather than short-term symptomatic problem solving.

In this chapter, Professor Bowon Kim briefly introduces students to this course. It is about philosophical and moral foundation of a supply chain management.

What's included

5 videos

In this chapter, we will learn what a supply chain is, what supply chain management is all about, and why it is important to grasp the fundamentals of supply chain management in creating real value for the customers.

What's included

6 videos1 reading1 assignment

6 videos Total 76 minutes

What is Supply Chain Management 5 minutes
Value Creation Hierarchy 20 minutes
What is Value Chain 22 minutes
Focal Company in Supply Chain Management 8 minutes
Value Life Cycle Part 1 15 minutes
Value Life Cycle Part 2 5 minutes

1 reading Total 10 minutes

Syllabus 10 minutes

1 assignment Total 30 minutes

Introduction to Value, Value Creation, and Supply Chain Management 30 minutes

Effective SCM requires the firm to have strong operations capabilities. One can group various operations capabilities into three representative capabilities: Controllability, flexibility, and integrating capability. In order to be competitive in the market, the firm must retain high levels of these capabilities. In this chapter, we will discuss what the management capabilities are and the relationship among these capabilities.

What's included

9 videos1 assignment

9 videos Total 104 minutes

Management Capability 8 minutes
Controllability versus Flexibility Part 1 6 minutes
Controllability versus Flexibility Part 2 6 minutes
Tradeoff between Capabilities Part 1 11 minutes
Tradeoff between Capabilities Part 2 9 minutes
Integrating Capability 12 minutes
Dynamic Changes of Capability 17 minutes
Chain of Capability 18 minutes
Incremental versus Radical Improvement 17 minutes

1 assignment Total 30 minutes

Management Capabilities 30 minutes

Learning is an essential part of any creative activity. In this chapter, we will learn what the learning capability is and its dynamics in supply chain management. We will also look into the learning propensity model and how the learning processes influence the performance of a supply chain system.

What's included

9 videos1 assignment

9 videos Total 87 minutes

Learning Capability - Basic Definition 7 minutes
Learning Capability - Dynamic Perspective 11 minutes
Learning Capability - An Example I 5 minutes
Learning Capability - An Example II 7 minutes
Learning Capability - An Example III 12 minutes
Cause-and-Effect Analysis 8 minutes
Single-loop and Double-loop Learning 12 minutes
Learning Dynamics - Learning Propensity Model 11 minutes
Learning Organization for SCM 14 minutes

1 assignment Total 30 minutes

Learning Perspective 30 minutes

Quality is one of the most important factors that determine the utility. That is, the higher the quality, the larger the utility experienced by the customer. But, quality is not a one-dimensional concept. In fact, it is a highly complex, multi-layered one. In this chapter, we will explore this complex concept, 'Quality'. We will learn dimensions of quality, total quality management (TQM), quality dynamics and statistical process control (SPC) in detail.

What's included

9 videos1 assignment

9 videos Total 97 minutes

Quality - Multidimensional Nature 20 minutes
Quality - Order Winning versus Qualifying 7 minutes
Quality Costs - Quality Failure 8 minutes
Total Quality Management 10 minutes
Quality Improvement Dynamics - Quality is Free? 17 minutes
Quality Dynamics - "Quality-Learning" 9 minutes
Quality - Statistical Process Control Part 1 8 minutes
Quality - Statistical Process Control Part 2 12 minutes
Quality - Process Capability 6 minutes

1 assignment Total 30 minutes

Quality Management 30 minutes

New product innovation is the key to firm's success. In order to sustain successful business, the firm must design and manage its new product process effectively and efficiently. In this chapter, we will learn new product innovation and new product development process. Especially, we will look into and compare two approaches, traditional approach and cross-functional approach.

What's included

6 videos1 assignment

In order to optimize the supply chain performance, the firm must design its supply chain effectively. In this chapter, we will talk about how to design the effective supply chain and look into the designing factors of supply chain management in detail.

What's included

7 videos1 assignment

7 videos Total 105 minutes

Formal Definition of SCM 16 minutes
Designing Factors - Structural Dimension Part 1 19 minutes
Designing Factors - Structural Dimension Part 2 18 minutes
Designing Factors - Infrastructural Dimension 17 minutes
Sustainable SC Coordination 7 minutes
SCM Process Strategy 12 minutes
To Minimize the Mismatch between Supply and Demand 15 minutes

1 assignment Total 30 minutes

Supply Chain Strategy I: Structural and Infrastructural Dimensions 30 minutes

Coordination is the key dimension of infrastructure in supply chain management. In this chapter, we will talk about what supply chain coordination is and why it is important. And we will learn vendor-managed inventory (VMI) and postponement in detail.

What's included

4 videos1 assignment

Why is the effective SCM important for the firm to gain competitive advantage in the global market? In this chapter, we will consider crucial issues related to the question and deal with global supply chain management and value chain sustainability.

What's included

5 videos1 assignment

The final exam is based on the concepts and theories we have learned in this course. It includes 30 multiple choice questions.

What's included

1 assignment

Instructor

Instructor ratings

(526 ratings)

Bowon Kim

Korea Advanced Institute of Science and Technology(KAIST)

1 Course 105,602 learners

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Korea Advanced Institute of Science and Technology(KAIST)

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Reviewed on Apr 3, 2017

Thank you for giving me excellent information on supply chain management.It is very helpful course for me. Thank you Korea advanced institute of science and technology and coursera.

Reviewed on Jul 31, 2016

I was really an honor to have certification under KAIST and professor Bowon Kim, it was really a great experience to have this certification under your guidance. Thank you.

Reviewed on Jul 27, 2020

A good elaborative course on supply chain management. Thank you Professor kim for your valuable inputs in terms of examples which makes the course more enthusiastic.

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