Instructors: Luca Berton
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(58 reviews)
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Define Root Cause Analysis and explain its importance in problem-solving
Apply various RCA tools and techniques to identify the root causes of problems
Formulate and implement effective corrective actions to prevent the recurrence of identified issues
Integrate RCA into organizational processes for continuous improvement and operational excellence
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This course introduces RCA as a critical thinking methodology, equipping learners with the tools and techniques to dissect problems, understand their core issues, and implement effective solutions. By the end of this course, participants will have mastered the art of RCA, enabling them to enhance operational efficiency, improve product quality, and foster a proactive problem-solving culture within their organizations.
12 videos4 readings1 assignment2 discussion prompts
58 reviews
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Reviewed on Aug 6, 2024
I am not in the IT field, however this course creates a foundation for all industries.
Reviewed on Aug 13, 2024
love the short clips and frequent pop questions. great real world examples
Reviewed on Jul 30, 2024
I really enjoyed this course and engaging in optional tasks. The instructor is very good and clarity of the different ways to root cause analysis and I did take notes. Thanks
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