Who is this program for?

<text variant="body1">This program is for you: <text variant="body1">· If you want to start or switch to a career in the field of business analysis. <text variant="body1">· If you are interested in the field of business analysis, just beginning to work with business analyst solutions and services. Earning a Microsoft Business Analyst certificate can help advance your career or help you address gaps in your knowledge, skills, and abilities.

What background knowledge is necessary?

You don’t need any background knowledge to take this Professional Certificate. Whether you’re just starting out or a professional in a relevant field, this program can be the right fit for you.

What is the main benefit of a Professional Certificate?

Whether you’re looking to start a new career or change your current one, Professional Certificates help you become job ready. Apply your new skills on hands-on projects that showcase your expertise to potential employers and earn a career credential to kickstart your new career.

What does a business analyst do?

Business Analysts play a crucial role in guiding organizations through data-driven decision making. They analyze, interpret, and document business processes and data, providing insights to shape strategic decisions.

What jobs can I get with business analysis skills?

Prepare for a career in the high demand field of business analysis. The business analysis skills you learn in this program prepare you for an entry-level role as a business analyst. This program also prepares you for a variety of entry-level roles that require data-driven problem-solving and strategic planning.

Will I be able to complete this course online?

This course is completely online. You can access your lessons, readings, and assignments anytime and anywhere via the web or your mobile device.

Do I need to take the courses in a specific order?

Yes. We highly recommend taking the courses of each certificate program in the order they are presented. The content in the courses builds on information from earlier courses. The final course contains a practice exam that assesses your knowledge of the content covered in the previous courses. As such, it makes the most sense to take the courses in the order they are presented.

How long does it take to complete the professional certificate?

It typically takes 3 months to complete the 6 courses. But some learners may go through the content faster.

What will I be able to do upon completing the Professional Certificate?

<text variant="body1">When you complete this Professional Certificate, you’ll have an understanding of the fundamental concepts of business analysis and how they apply to an enterprise environment including: <text variant="body1">· Proficiency in identifying, analyzing, and documenting business issues with diverse techniques. <text variant="body1">· Skills in business process modeling and data visualization using Microsoft Excel. <text variant="body1">· Capability in conducting assessments and validating solutions against requirements. <text variant="body1">· Effective communication and change management strategies. <text variant="body1">You’ll also be prepared to take the Microsoft PL-900 exam: Microsoft Power Platform Fundamentals.

When will I have access to the lectures and assignments?

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

What will I get if I subscribe to this Certificate?

When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Requirements Gathering in Business Analysis

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Requirements Gathering in Business Analysis

This course is part of Microsoft Business Analyst Professional Certificate

Instructor: Microsoft

14,969 already enrolled

Included with

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4 modules

Gain insight into a topic and learn the fundamentals.

105 reviews

Beginner level

Recommended experience

Flexible schedule

2 weeks at 10 hours a week

Learn at your own pace

93%

Most learners liked this course

4 modules

Gain insight into a topic and learn the fundamentals.

105 reviews

Beginner level

Recommended experience

Flexible schedule

2 weeks at 10 hours a week

Learn at your own pace

93%

Most learners liked this course

What you'll learn

Gain insight into formulating a business case through gap analysis, capability assessment, and impact analysis.
Learn to utilize various techniques for gathering requirements from stakeholders effectively.
Develop the skills to create clear and concise requirements documentation.

Skills you'll gain

Details to know

Shareable certificate

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Assessments

26 assignments

Taught in English

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This course is part of the Microsoft Business Analyst Professional Certificate

When you enroll in this course, you'll also be enrolled in this Professional Certificate.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate from Microsoft

There are 4 modules in this course

This course is designed to help you learn how to create a strong business case by conducting gap analysis, capability assessment, and impact analysis. You’ll also discover various techniques to gather requirements from stakeholders and develop the skills to create clear and concise requirements documentation.

Module details

In this module, you’ll learn how to craft a compelling business case, essential for guiding strategic decisions. You will discover the process of conducting gap analysis, p assessment, and impact analysis to justify proposed initiatives effectively. You’ll review the key components of a business case document, including the executive summary, introduction, objectives and scope, analysis and findings, options analysis, recommendation, financial assessment, risk management, implementation plan, and conclusion. These skills will enable you to make informed decisions and achieve successful outcomes in your organizational endeavors.

What's included

10 videos12 readings8 assignments1 discussion prompt

10 videosTotal 60 minutes

Course Introduction: Requirements Gathering in Business Analysis6 minutes
What is a business case?6 minutes
As-Is to To-Be: Business State6 minutes
Exploring Gap Analysis7 minutes
Introduction to capability assessments5 minutes
Conducting a capability assessment6 minutes
Business case documents7 minutes
Impact analysis6 minutes
Risk Analysis6 minutes
Module Summary: Forming the business case7 minutes

12 readingsTotal 120 minutes

Course Syllabus: Requirements Gathering in Business Analysis10 minutes
How to be successful in this course10 minutes
Activity: Setting up: Microsoft Visio10 minutes
Gap Analysis in-depth10 minutes
Capability assessment process10 minutes
Types of capability10 minutes
Template: Capability Assessment10 minutes
Impact analysis in-depth10 minutes
Risk Analysis in-depth: Quantitative methods10 minutes
Risk Analysis in-depth: Qualitative methods10 minutes
Template: Business case document10 minutes
Additional resources: Forming the business case10 minutes

8 assignmentsTotal 170 minutes

Module Quiz: Forming the business case30 minutes
Activity: Applying the 7S framework20 minutes
Knowledge Check: Gap Analysis15 minutes
Activity: Conduct a capability assessment20 minutes
Knowledge Check: Capability Assessment30 minutes
Activity: Conduct an Impact analysis20 minutes
Activity: Conduct a Risk analysis20 minutes
Knowledge Check: Business case document15 minutes

1 discussion promptTotal 10 minutes

Discussion prompt: What do you hope to learn?10 minutes

In this module, you’ll learn to harness diverse techniques for gathering stakeholder requirements effectively. Additionally, you'll be able to distinguish between functional and non-functional requirements, crucial for comprehensive business analysis.

What's included

12 videos7 readings9 assignments

12 videosTotal 76 minutes

Challenges with requirements gathering5 minutes
Scenario Analysis7 minutes
Visualization6 minutes
Critical Success Factor Analysis6 minutes
Modeling7 minutes
Interviews7 minutes
Exploring the Requirements Engineering Framework6 minutes
Stages in RE Framework7 minutes
Iteration and increment in RE Framework6 minutes
Functional and non-functional requirements5 minutes
INVEST attributes5 minutes
Module Summary: Identifying the requirements9 minutes

7 readingsTotal 90 minutes

Modelling in depth10 minutes
Actors in RE Framework: Business representatives10 minutes
Actors in RE Framework: Project team10 minutes
Functional requirements in-depth10 minutes
Non-functional requirements in-depth10 minutes
INVEST attributes in requirements10 minutes
Additional resources: Identifying the requirements30 minutes

9 assignmentsTotal 175 minutes

Module Quiz: Identifying the requirements30 minutes
Activity: Create a Fishbone diagram20 minutes
Activity: Analyze the critical success factors20 minutes
Knowledge Check: Requirements gathering15 minutes
Activity: Identify the actors20 minutes
Knowledge Check: Requirements Engineering Framework15 minutes
Activity: Identifying requirement types20 minutes
Activity: Analyzing INVEST attributes20 minutes
Knowledge Check: Function and non-functional requirements15 minutes

In this module, you'll learn to formalize requirements for successful project outcomes. You'll create clear requirements documentation, develop user stories, and construct Unified Modeling Language (UML) diagrams. These skills equip you to streamline requirement formalization and enhance project success.

What's included

10 videos5 readings7 assignments

10 videosTotal 47 minutes

The Importance of Requirements documentation5 minutes
Requirements catalog5 minutes
Requirements validation4 minutes
Documenting changes4 minutes
What is a user story?5 minutes
Epics and user stories5 minutes
Product backlogs5 minutes
Context diagrams5 minutes
Use Case diagrams4 minutes
Module Summary: Formalizing the requirements6 minutes

5 readingsTotal 50 minutes

Template: Requirements catalog10 minutes
Story Points10 minutes
Template: User story10 minutes
Unified Modelling Language10 minutes
Additional resources: Formalizing the requirements10 minutes

7 assignmentsTotal 135 minutes

Module Quiz: Formalizing the requirements30 minutes
Activity: Create a requirements catalog entry20 minutes
Knowledge Check: Documentation15 minutes
Activity: Create a user story20 minutes
Knowledge Check: User stories15 minutes
Activity: Create a UML diagram20 minutes
Knowledge Check: Modeling requirements15 minutes

In this module, you’ll put your skills into practice. You’ll reflect on the key learning points that you reviewed during the course and complete the final assessment and hands-on activity.