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Learner Reviews & Feedback for Relationship Management and Business Development by Starweaver

4.3
stars
162 ratings

About the Course

This course provides practical guidance on building and managing business relationships to drive commercial growth. It equips learners with actionable techniques to identify high-potential clients, stakeholders, and partners. Participants will learn to segment target markets, apply proactive networking strategies, and build trust through effective communication. Emphasis is placed on rapport-building, active listening, and empathy which are essential skills for strengthening professional relationships. The course also explores client-centric approaches, including cross-selling and upselling, and offers strategies to nurture long-term partnerships that contribute to sustained business success. Through real-world examples and interactive exercises, learners will develop a personal action plan to apply relationship management best practices in their daily work. This course is ideal for professionals seeking to enhance their influence, expand business opportunities, and foster client loyalty in diverse organizational contexts. This course is designed for junior to mid-level supervisors and managers who are directly involved in developing business opportunities and driving commercial outcomes. It is especially relevant for professionals working on the front lines of business development, client relationship management, or strategic sales across diverse industries. Participants will benefit most if they are responsible for building connections that influence organizational growth and market presence. Participants should have 3–5 years of professional experience in roles that involve identifying and pursuing commercial opportunities. While they may not yet be senior leaders, they should have had exposure to business development activities, sales processes, or stakeholder engagement within for-profit organizations. A foundational understanding of client needs, business strategy, or sales cycles is recommended for full engagement with the course material. By the end of this course, participants will be able to apply practical strategies to initiate, strengthen, and leverage professional relationships for business growth. They will enhance their skills in communication, trust-building, and client engagement, while learning how to identify opportunities through networking and segmentation. Equipped with best practices and a client-centric approach, participants will be able to drive long-term value through cross-selling, upselling, and sustained partnership development....

Top reviews

HA

Feb 13, 2024

It was great having this course with Mr. Hector, especially the way videos and examples used and were repeated differently in a way that made the information received will be lasting in my mind.

BT

Sep 22, 2024

As a person who want to start career in Business Development, this course helps me to understand the essential points of Relationship Management that enhance the Business.

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26 - 38 of 38 Reviews for Relationship Management and Business Development

By Arpit K R

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Sep 18, 2024

Great course

By Katerina H

•

Aug 19, 2023

good like it

By manan v

•

May 31, 2025

Very well

By Kebiru A

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Aug 19, 2024

awesome

By Moha Z

•

Oct 22, 2023

tks

By Fabian C U

•

Feb 1, 2024

For many years in the Real Estate practice as an Estate Valuer, I employed the techniques and principles of this course, but with the completion of this course, I see it quite differently and the need to understand it more; for It's the sum of our professional existence..Permit, I liken it to the Ecosystem and man.

By Arvind S

•

Dec 2, 2024

Quite good knowledge of subject regarding Business development & Relationship management

By Ashley C

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May 26, 2024

Should consider paraphrasing final exam questions

By Umma S

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Jan 31, 2024

Simple and effective course

By Moonirah G

•

Jul 18, 2024

I enjoyed my course.

By Ehinomen A

•

Aug 12, 2024

Very Clear

By Josh S

•

Mar 7, 2025

Fine for very beginner class. No depth, but covers the high level topics. The assessments and quizzes are TERRIBLE. Multiple correct answers, vague questions that could have possibly been drafted by generative AI. A simple human touch for 10 minutes could greatly improve the quizzes and final 20 question assessment to remove ambiguity. Fine for 90 minutes as a primer on relationship management.

By Taylar B

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Sep 10, 2024

While the guiding principles and tools were useful, the assessments were not designed to be challenging or thought-provoking. I think implementing case study readings and discussions prompts would make this course be well worth the time!