Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement.
Leading Healthcare Quality and SafetyThe George Washington University
About this Course
The George Washington University
In the heart of our nation’s capital with additional programs in Virginia, the George Washington University was created by an Act of Congress in 1821. Today, GW is the largest institution of higher education in the District of Columbia. The university offers comprehensive programs of undergraduate and graduate liberal arts study, as well as degree programs in nursing, medicine, public health, law, engineering, education, business and international affairs. Each year, GW enrolls a diverse population of undergraduate, graduate and professional students from across the country and around the world.
- 5 stars78.99%
- 4 stars18.25%
- 3 stars1.89%
- 2 stars0.56%
- 1 star0.28%
TOP REVIEWS FROM LEADING HEALTHCARE QUALITY AND SAFETY
Excellent course, Full Rich of information and Guidance on Improving healthcare quality, I am beginner in this field, Learnt a lot, Thanks Coursera and Speakers Gregory Pawlson &Jean Johnson
This course is really useful to give an overview of quality improvement specifically in health care. The 2 tutors are so passionate in providing both knowledge and inspiring students. Thank you!
how to be an effective leader was quite important for me. the questions really fit to me as i have joined a new job as quality manager and have found myself struggling to create safety culture.
thank you so much for the course . It was very informative and interesting. My only comment is that I was hoping to see more application examples to be able to comprehend the theories introduced.
Frequently Asked Questions
When will I have access to the lectures and assignments?
What will I get if I purchase the Certificate?
Is financial aid available?
Can I earn Continue Education credit for this course?
More questions? Visit the Learner Help Center.