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Back to Writing Professional Email and Memos (Project-Centered Course)

Learner Reviews & Feedback for Writing Professional Email and Memos (Project-Centered Course) by Kennesaw State University

4.3
stars
443 ratings

About the Course

Want your workplace writing to make a positive impression? At the end of this course, you will be a more confident writer, able to create higher quality professional documents more quickly. This course is at the introductory or beginner level and focuses on mastering the basics of email etiquette and communication. While this course will help learners become faster and more efficient writers by virtue of practice with common writing purposes, it does not cover marketing emails or job application materials. In this project-based learning course, you will work on a continuous project, the writing of a professional email/memo. At the end of the course, you will write a clear and concise email/memo. The final product will be individualized to your professional endeavors and follow the guidelines for one of the common types of emails/memos explained in the course: directives, progress reports, incident reports, response to inquiries, and meeting minutes. You will gain a wealth of skills. You will learn about appropriate email/memo formats, common ways to organize email/memo contents, common email/memo routing protocols, and expectations upon writers in professional environments. This course is designed to be beneficial to all levels of learners, whether you have never heard of an email/memo or write them every day. Everyone will learn something from this experience. In fact, different levels of learners are encouraged in this course so that we can all learn from each other. There will be thousands of learners working side-by-side on their projects, and the environment will be social, supportive, and constructive. By the end of this course, learners will be able to: - write clear and concise emails/memos relative to their professional endeavors - recognize five different types of emails/memos and their formats - analyze email/memo context for audience and tone - use basic grammar correctly in their email/memo writing Materials required: Learners in this course will need only a computer with strong enough Internet to play videos and hear sound. A word processing software is suggested, but not required. Time required: This course will require approximately 4 hours of work in the platform, including videos, reading, quizzes, and other activities. The course project will require approximately 6 hours of work, including the rough draft, draft peer review, final draft, and final peer review....

Top reviews

DM

Jul 9, 2017

Really a good course, learning lot of new things , thanks to the instructors.. both the instructors make me understand through videos by their simple and easy way of teaching. Thank you

RJ

Jan 15, 2021

It was very informative and practical. I got to know many new things, such as correct formatting, the difference between Memos and Emails, and many more...

Thank you so much.

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26 - 50 of 122 Reviews for Writing Professional Email and Memos (Project-Centered Course)

By Vanessa H

Jul 8, 2022

This was hard to follow since it seemed they talked alot faster than I could process the information they were telling me, so am having trouble with one part of the test and can't seem to get it right to pass that part so can you give me any suggestion's on how to do this and pass. I have the certifaction for the resume and email course and would that help with the course. This needs to be done.

By Anaiz G F

Nov 12, 2021

Candidates having very little or no knowledge of writing professional emails or memos are very much encouraged to take this course, however no professional or advanced techniques are taught in this course, hence people who are in habit of sending and receiving emails on daily basis learn no new skills by opting for this course.

By Emily G

Jan 11, 2023

I wanted SO BADLY to give this course 5 stars, because I found the content very, very helpful and informative, but there were also so many problems. All of the assignments are graded by other students who may not speak English very well, may not know what they are doing, or simply don't care for whatever reason. This means that for a lot of my assignments that I worked so hard on - and I thought, did well - were graded with a failing score and zero feedback as to why (even though the person is supposed to say why). I understand that there are too many assignments for just these two professors to grade, but I really wish something with this system could change. I also waited about a month to receive my last grade and therefore certificate after I completed all of the content of the course because I was waiting for someone to grade me and give me actual feedback. It was just very disappointing, but I am still thankful for the content.

By Linh N

May 19, 2023

Thank you so much for providing this free course! I have gained a deeper understanding of writing emails & memos, which will undoubtedly help me in my professional and personal life. I look forward to applying the skills and knowledge I have acquired in the future. Once again, thank you for providing this course.  I am really grateful for the opportunity to have learned from the teachers and the other participants.

By Anne W

Nov 28, 2016

Great lesson! Thanks for making this lesson happen.

Concise and informative. Some pop up quizzes really help learners get the gist of the lessons. I may recommend that there should be a table to compare the different memos so that we can memorize the differences more easily.

By Mary A C

Aug 26, 2020

I took a lot more from the course than anticipated. I lack grammar skills in my writing and through Writing Professional Email and Memos (Project-Centered Course) it allowed me to learn. I now know to look to see who is my audience and write with clarity and concise

By Shydasha D

Jan 24, 2021

I enjoyed everything about this course. Thank you for taking the time out to teach and guide all of us in the correct direction. The only suggestion i have is the peers should have more respect on the timely fashion of grading peers.

By THIOYE C

Oct 23, 2023

Wonderful course which allowed me to jump from zero to hero, to know what is a memo and to become a professional email writer. Thanks to Coursera, I met my instructors who were top and did their best to make it easy for me.

By Mel

May 17, 2018

Very helpful materials provided by thoughtful teachers. Information was given in the most suitable and convenient format(s). The course enabled me to sharpen my business writing skills and learn more about office etiquette.

By Oyakhilome M

May 20, 2016

The lectures were well-structured and very easy the comprehend. The lecturers well on point on their delivery of the lectures and the course material were up to date. All in all, I benefited immensely by taken this course.

By Shaaz N

Mar 30, 2016

Wonderful Course very Handy for those who work with emails and memos . Easy to follow and the assignments are very practical for those who work and mange studying .

a Big Thank you to the Instructors

By Abigail M B

Sep 19, 2024

Excelente curso, me gustó, brinda excelente información en cuanto a lo necesario para redactar correos electrónicos profesionales

By Padrick K

Feb 25, 2022

I now understand the different types of memos and how to write them professionally.

Very informative, and well organised.

By Uloma O

Jan 3, 2024

It deserve more than just starts because everything about the course and it's learning format is top notch.

By Abdulrahman A

Mar 25, 2017

I enjoyed and learned some new basics crucial to our current most used way of communication! thanks.

By Anujin M

Dec 5, 2016

Thanks. I learned some important things and improved my knowledge of writing a letter and memo.

By Ajab K

Mar 12, 2021

It is the best Course for professional writing Improvement. Thanks for Offering such Course.

By Esther N

Sep 5, 2017

I have learnt so much already just from the first module. Thank you for this great lecture.

By Ivette R

Feb 25, 2016

It was so useful to learn about emails/memos! Thank you so much for these course!

By Cahaneea N

Jan 24, 2023

It has been a pleasure to improve my writing skills and learned more about it.

By Kristine T

Jun 6, 2023

Very helpful in developing skills in composing professional emails and memos.

By Faheem A

Mar 17, 2016

Thank you so much for providing such informative courser, I learnt a lot.

By Mohaja M H A

Mar 28, 2024

The journey to the certificate requires time-spending and dedication.

By Y-B K N N D

Feb 18, 2022

Very helpful, it's good way to improve writting professional emails

By Hafiz A

Nov 17, 2022

Very productive course and will certainly add value to my work