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There are 3 modules in this course
Students will learn essential practices with our Pharmacy Syringes, Compounding Medications and Communication course. Through the first lesson on insulin and syringes, students build an understanding of the intricacies of insulin administration techniques and syringe utilization for optimal patient care. Next, they will discover the regulatory landscape and crucial considerations in compounding medications, ensuring compliance and safety in the lesson on compounding regulations and considerations. Students then dive deeper into compounding techniques in the compounding medications lesson, honing skills in preparing specialized medications tailored to patient needs. Beyond technical expertise, this course emphasizes the human aspect of pharmacy. Students learn how essential empathy is in patient interactions through lessons focusing on patient empathy, as well as communication and telephone techniques. This course integrates technical proficiency, regulatory understanding, patient-centricity, and effective communication, empowering pharmaceutical professionals with a holistic skill set crucial for exceptional patient care and successful pharmacy practice.
Course Objectives included:
-Explain the various types of insulin strengths and additives, syringe and needle sizing, injection sites, and insulin pumps
-Discuss compounding medications, as well as the associated regulations and manufacturing guidelines
-Identify the principles of compounding solids, semi-solids, powders, coloring, flavoring, ointments, and other dosage forms
-Explain the importance of empathy when dealing with patients by discussing the pathophysiology of disease
-Explore the communication process, the various aspects of verbal and non-verbal communication, active listening, open-ended questions, and motivational interviewing
Learn about the chronic metabolic disease of Diabetes, its treatment with insulin, various types of insulin strengths and additives, syringe and needle sizing, injection sites, and insulin pumps. Additionally, become familiar with compounding medications, the associated regulations and manufacturing guidelines, ingredient standards, quality assurance and control, packaging, temperature, storage and labeling, stability and beyond-use dates, and other considerations.
What's included
10 videos3 readings4 assignments
Show info about module content
10 videos•Total 33 minutes
Insulin and Syringes•7 minutes
Insulin•4 minutes
Syringes and Needles•5 minutes
Injection Sites•1 minute
Lesson 1 – Review•1 minute
Lesson 1 -Update•1 minute
Compounding Regulations and Considerations•3 minutes
Compounding Regulations•6 minutes
Compounding Considerations•2 minutes
Lesson 2 – Update•4 minutes
3 readings•Total 20 minutes
Course Introduction•10 minutes
Lesson 1 – Additional Information•5 minutes
Lesson 2 – Additional Information•5 minutes
4 assignments•Total 120 minutes
Lesson 1.1 – Syringes •30 minutes
Activity 2.1 – USP 795 Standards•30 minutes
Lesson 1 – Quiz•30 minutes
Lesson 2 – Quiz•30 minutes
Module 2 - Compounding Medications
Module 2•4 hours to complete
Module details
Explore further topics related to the principles of compounding, solids, semi-solids, powders, coloring, flavoring, ointments, and other dosage forms, as well as the calculations needed for mixing specific drugs in exact dosage and strength.
What's included
7 videos1 reading4 assignments2 plugins
Show info about module content
7 videos•Total 106 minutes
Mixing Solids and Semisolids•4 minutes
Compounding Principles for Dosage Forms•17 minutes
IV Solution and Medication Examples•13 minutes
Determining the Concentration of a Mixture•7 minutes
Solutions, Solvents, and Dilutions•36 minutes
Alligations•28 minutes
Lesson 3 – Update•1 minute
1 reading•Total 5 minutes
Lesson 3 – Additional Information•5 minutes
4 assignments•Total 120 minutes
Activity 3.1 – Compounding – What Do You Need?•30 minutes
Activity 3.2 – Non-Sterile Compounding – Creams and Ointments•30 minutes
Module 3 - Patient Empathy, Communication and Telephone Techniques, and Project
Module 3•4 hours to complete
Module details
Convey the importance of empathy when working with patients by discussing the pathophysiology of disease and how disease processes affect the patient, as well as the ways the pharmacy technician can show empathy, acknowledge the patient's point of view, and identify and addressed the needs of the patient. Additionally, become familiar with the communication process, the various aspects of verbal and non-verbal communication, active listening, open-ended questions, and motivational learning. Learn about the importance of effective telephone communication, tips for excellent customer service, and handling difficult communication. Finally, complete a Peer Review experience which serves as a capstone experience for MedCerts' Pharmacy Technician Intermediate Specialization on Coursera.
What's included
6 videos3 readings4 assignments1 peer review
Show info about module content
6 videos•Total 23 minutes
Sympathy and Empathy•4 minutes
Identifying the Needs of the Patient•2 minutes
Ways to Show Empathy•2 minutes
Communication and Telephone Techniques•6 minutes
Telephone Communication and Incoming Calls•7 minutes
Handling Difficult Communication•3 minutes
3 readings•Total 40 minutes
Lesson 4 – Additional Information•5 minutes
Lesson 5 – Additional Information•5 minutes
Project Instructions•30 minutes
4 assignments•Total 120 minutes
Activity 4.1 – Meeting the Needs of the Patient•30 minutes
Activity 5.1 – Can Your Hear Me? – Effective Communicating•30 minutes
Lesson 4 – Quiz•30 minutes
Lesson 5 – Quiz•30 minutes
1 peer review•Total 60 minutes
Medication Reconciliation•60 minutes
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Since 2009, MedCerts has been helping individuals start new careers in the high-demand industries of healthcare and information technology through online certification training. These short-term, low-cost programs provide a flexible learning solution for busy adults seeking better careers, faster. As a Coursera student, you can get up to 20% OFF a full MedCerts program! Click our link to learn more and enroll today.
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What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.