How will you know if your patient safety and quality project is meeting its objectives? Peter Drucker once said “What gets measured, gets managed.” In this course, students will learn why measurement is critical to quality improvement work. Equally important, they will learn which data sources provide the most meaningful information and tools for how and where to locate them. Finally, students will learn how to interpret data from their patient safety and quality projects to guide and modify them during implementation to maximize their chances of making a difference for patients.
Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI)
Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI)
This course is part of Patient Safety Specialization
Instructor: Matt Austin
4,851 already enrolled
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Gain insight into a topic and learn the fundamentals.
4.7
(85 reviews)
6 hours to complete
3 weeks at 2 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Describe why measurement is important to quality improvement work.
Locate external sources of quality and safety measures and associated performance data.
Identify those data that are useful for monitoring and evaluating quality improvement projects.
Skills you'll gain
Details to know
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Assessments
3 assignments
Taught in English
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This course is part of the Patient Safety Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 4 modules in this course
In this module, learners will develop an understanding of what is performance measurement in healthcare, what constitutes a “good” performance measure, and basic frameworks that have been used for categorizing measures. Learners will become familiar with some of the well-known entities involved in performance measurement in healthcare and key challenges in the field.
What's included
8 videos1 assignment
In this module, learners will gain knowledge of the primary audiences for publicly reported performance measure sand some of the key measures that are currently reported. Learners will be exposed to some of the key websites that publicly report performance data and hear from a health system leader about some of the benefits and challenges of having a hospital’s quality and safety performance publicly available.
What's included
10 videos1 peer review
In this module, learners will develop an understanding of the different tools that are available to analyze data used in quality and safety improvement work and how the data can be visualized for different audiences.Two case studies will be shared to demonstrate how these data analysis and visualization tools can be used in a real-life setting.
What's included
6 videos1 assignment
In this module, learners will be exposed to how mixed-methods research, which includes integrating qualitative and quantitative data together, can be used successfully in quality improvement projects.Learners will also become familiar with how data and measures are used to evaluate the success of a quality improvement project. Two case studies will be shared to demonstrate how these concepts have been used in real-life quality improvement projects.
What's included
5 videos1 assignment
Instructor
Instructor ratings
4.8 (21 ratings)Offered by
Recommended if you're interested in Healthcare Management
Johns Hopkins University
Icahn School of Medicine at Mount Sinai
Johns Hopkins University
Johns Hopkins University
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Learner reviews
4.7
85 reviews
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Showing 3 of 85
RC
5
Reviewed on Sep 9, 2022
Thank you so much to Coursera and John Hopkins University. Really valuable topics.
M
4
Reviewed on Sep 6, 2020
This course was really helpful for me. But it is difficult to get peer reviews for the peer-graded assignment.
AM
5
Reviewed on Nov 19, 2021
measuring the success in healthcare is really challenging. This course helped me to understand the metrics used for quality improvement projects and how can we sustain such type of improvements.
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