This was an amazing course. The explanations are pretty good and simple to catch on. I googled the same material online and it was much harder to grasp the content as compared to how the instructors presented the content here. Thank you for this amazing course. Can't wait to finish the certification.

I enjoyed the course and appreciated the practical hands on Qwiklabs. MY only complaint is that while the linux Qwiklabs generally ran seemlessly, the windows powershell was very tempermental. On occasion it would just decide to no longer allow me to type in the powershell for seeminingly no reason.

It seems like you're summarizing the topics covered in the IT Support Professional Certificate program. Here's a brief overview of some of the topics you've mentioned:

Overall, the IT Support Professional Certificate program provides a comprehensive education on various topics related to IT support,

This is probably my most favorite course of the 5 that I have done so far, I've finished 3 out of the 5. You will learn about PowerShell , Command Prompt on WIndows, and you will also learn about Linux and its SHH. This is the most helpful stuff you can learn if you want to sink your feet into IT.

This course dives into a little deeper for those who are accustomed to basic IT skills. I've learnt a broad set of skills that I can apply to my IT role (2.5 years) and this will help me to become better.

I feel that I am now a power user and can navigate my OS systems beyond the basic usage of IT.

Very intense course with lots of information. It is key that you do outside work to further broaden your knowledge because in some of the quizzes there will be some questions of things we didn't cover in the course but were on the supplemental reading so make sure you read the supplemental links.

It was really fun taking this course. It helped me a lot to build up new skills. This course taught me various things which were new to me as I was a beginner. And I love the way they taught it by putting all of their efforts by teaching from the basic level to something called as extraordinary.

The instructor is possibly the best instructor I have encountered. IT can be tough to learn, but this was very conversational as well as Jam Packed with very useful knowledge and the curriculum is built from the ground up with helping you learn the things you will be asked to do on the job. DD

This course is practically set to give you real experience in the field. Some Labs are challeging for a beginner but gives quality practice on what you should be doing in the field as an IT support professional. I recommend this course to anyone who want to join a career in IT as a Power User.

Wow! It was a really nice course. I am learned lots of things from this course. Basically, Google IT support Professional certificate included all courses that are so much quality full, and I also believe that every passionate learner was much happier after completing this course successfully.

Very informative, learn a lot and now enjoying working with Linux and Powershell which were like a foreign language for me 30 days ago. Just completed course #3, and not planning to stop anytime soon. Thanks Coursera and specially all those dedicated teachers. You guys are some real Rockstars!

It's a wonderful course that taught me all about OS such as users,permissions,process management,package & software management,Filesystems,powershell & cmd interface,remote connection tools,basic day-to-day troubleshooting tricks !! It brushed up my fundamentals. Labs were amazing.Thank you !

Very compreshensive. As the course description suggests, this is a fundamental course for those who wants to pursue a career in IT or for those who want to explore the world of IT. I love the inclusion of motivational clips and the support system that the course provides for the job seeker.

Great course, but I don't like the Linux / Windows / GUI / CLI / GUI / Windows / Windows / CLI / Linus back and forth. I would teach them separately, something like this:

1) Theory for all interfaces.

2) Windows GUI

3) Windows CLI/PS

4) Linux GUI (not much, but do it anyway)

5) Linux CLI

6) Recap

I'm not a genius and I managed to get 100%! Challenging and hands-on, I learned how to maintain and repair common issues with Windows and Linux operating systems. Highly recommend others who are into computers for work or play to take advantage of this well laid out and informative course.

This course has been great and has introduced me to Linux Operating System. It's an OS I don't get to use but I'm glad to have gotten exposed to it in this course. In order to be an effective IT Support Tech, I need to learn how to use and troubleshoot all of the popular OS's out there.

This course was amazing to me. Ive been using computers for over 3 decades and have always wanted to code, but I have always had a mental block for some reason. This course gave me the fundamental building blocks that made it much less intimidating. Coding finally makes more sense to me!

I would like to use this medium to say a big thanks to the entire Google and Coursera teams for the amazing Job well done. I am proud to be a participant in this course. Thanks to all the teachers for taking me through this course. Your teaching is amazing and very explicit. Well done.

I wish to compliment Google for the logical and effective deign of this Course contents, particularly as we start transitioning into IT Admin and more advanced IT support content. I have both learned and inspired myself to keep aiming to reach new heights. Thank you. Philippe M Thevenin

Incredibly challenging if you've never taken a step into command line systems. However, very clear and straightforward training. I highly recommend taking notes and separating your notes based on if the lesson is in windows or linux or you're going to lose yourself in similar jargon.

this course was phenomenal and absolutely the best tech course I could find. I feel very comfortable navigating around the Windows CLI and Linux terminal along with navigating different parts of windows I never knew existed. Additionally, I also feel comfortable with Virtual Machines.

Linux is the one for me long desire to learn so far with windows environment last a few 10 years. Great Coursera to have a chance to learn OS Linux with VM.I am going to build a Ubuntu soon my self. I like the concept with Open Source to follow. ThAnKs GooGle! Thanks Cindy! Good Job!

I loved and enjoyed every bit of it had me scratching my head in some areas and i also would like to thank a million on the chat support they really helped in so many ways!!! I recommend everyoner and anyone to try this course out after all you got a lot to gain and nothing to loose.

This course taught me a large portion on Operating Systems and how they can be managed to our use. The most valuable giveaway for me is learning a bunch of Linux and Powershell commands which made me very much familiar with the command line interface in both these operating systems.

I really enjoyed this module, packed with lots of tools for troubleshooting and then some. Had fun setting up my own VMs using Virtual Box and running the linux commands as they were being demonstrated. Added a few nifty tools to my support toolkit! Would give 6 stars if I could!