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Learner Reviews & Feedback for Operating Systems and You: Becoming a Power User by Google

4.7
stars
27,510 ratings

About the Course

In this course -- through a combination of video lectures, demonstrations, and hands-on practice -- you’ll learn about the main components of an operating system and how to perform critical tasks like managing software and users, and configuring hardware. By the end of this course you’ll be able to: ● navigate the Windows and Linux filesystems using a graphical user interface and command line interpreter ● set up users, groups, and permissions for account access ● install, configure, and remove software on the Windows and Linux operating systems ● configure disk partitions and filesystems ● understand how system processes work and how to manage them ● work with system logs and remote connection tools ● utilize operating system knowledge to troubleshoot common issues in an IT Support Specialist role...

Top reviews

GM

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This course really goes in depth with shell commands, and navigating the windows and Linux OS'It was very informative, and the tests walk you through using the commands by using virtual machines.

BO

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This is my most favorite module module, especially the Linux, which is my all time favorite OS ever enjoy learning, working Programing, and configuring, and will continue enjoying til the end of time.

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By Ilham F

Jun 3, 2021

Cool

By Qayyum A

May 30, 2021

good

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May 9, 2021

good

By NANDA G

May 4, 2021

nice

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Dec 4, 2020

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Jul 24, 2020

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May 23, 2020

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Oct 16, 2018

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Apr 7, 2021

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Oct 3, 2021

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Feb 21, 2018

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By Julia L

Oct 14, 2022

2.5 stars, 4 stars had I not run into my Customer Service issues/ 2 broken tests.

Did I learn in this class? Yes! Is the information valuable: Yes!

This class could have been more broken down and more in-depth.

Coming into this class I didn't know anything about powershell or Linux. I know a little now, but I'm absolutely not a Power User. It was a great intro course, but of course it's not all inclusive. What you can reap from this class is the confidence to go out and take more in depth classes on Linux or Powershell. Maybe then you'll be close to a Power User. I'd say this class does show you HOW to become a Power User. The only problem is this: This class links to wikipedias a lot without any extra guided instruction. They tack the caviot of: "As an IT specialist, you'll have to do research on your own." Few things are more annoying than paying for someone to teach you and then to have that teacher indirectly say: "Hi! Here's a link someone else wrote. Teach yourself!" I could do that without paying a sub fee. Additionally the in class examples do not match with the linked examples of powershell or Linux commands. For those 100% brand new to the system, parts are virtually unreadable. In this class, you'll have to sift google to find some newbie friendly guides to supliment this class. I find this to be a painful thing in the Computer Science world. Any class labeled with: "BEGINNER FRIENDLY!" will require at least two scaffolding classes to prop you up. News flash: that means it isn't beginner friendly. It means it is intermediate in the educational world.

One other problem I encountered was that the last two exams did not function for me. I had a 50/50 split of customer service. For the windows exam, I got a great customer service agent and they were able to listen to me and see I had completed the objectives. I got 100% (as I should have) even though the lab wouldn't register I had completed the objectives. The Linux lab was broken in exactly the same way. Despite sending in screenshots of the error causing the lab to do several things (being unable to type in the terminal, recieving errors when updating programs which required two or three updates and forced fixes at the admin level...) in addition to never giving a score above 20. The last customer service agent I got pretty much copy-pasted responses, linked me to a broken video, and then randomly gave me an 80% score. Annoying, as I know I 100% satsified the objectives. Did I get my certificate still? Absolutely! I can't complain too much, but when you're taking an IT class about being decent at customer service and this happens? I'll just be an optimist and chalk it up to: "Hey! everyone's human." Long story short: Should you take this class: YES! What should you expect: a very introductary level overview of things you can do in both powershell and Linux including introductions to some other softwares like chocolatey and process explorer. Both of these were fantastic to explore and I didn't know about them before this class. Expect really difficult to interpret test questions as well. Remember to provide feedback when questions are confusing. Good test questions should always be clear. I know. I've taken several college level classes about how to write exam questions and boy were those classes tough. (Google deserves a lot of slack in this; they have the best intentions for sure. Just use it as an opportunity to help improve the class and show Google what's confusing to different users.)

What you should not expect: You will not be a Power User having taken this class. You will know more than the average joe about computers which is fantastic, but you'll have to do a lot of outside work to get to the Power User status. This is merely a gateway to taking a more intermediate level class.

When frustrated: practice and get those programs!!! I really think the only way to become a true power user is through doing, doing, and doing some more! :D Hang in there!

By Luke P

Sep 27, 2021

The teacher was really good and well-spoken, and I could understand a lot of what was being said to me. The issues came in during some of the Qwiklab assignments, which I noticed a lot of other people were having problems with. Some of them were well put together, but others loaded too slowly, gave errors, or just didn't respond to what I did. I have a good computer, so the program running slowly is definitely not my fault. One issue I had (that other reviewers also seemed to encounter) is sometimes the loading times could take up to 10 minutes. Remember, these are timed quizzes. If they consistently load slowly, you could end up running out the timer, and if it's a prominent enough issue, it may make it outright impossible for you to complete the course. Make sure you have a good computer if you plan on taking this. In one of the Qwiklab assignments, I had to put in around 8 or so detailed commands in a row. The first several commands didn't give any output, so I had no way of knowing if I did something wrong. Then, one of the commands just didn't work. I literally spent the entire hour time limit trying to get it to work, then I read other reviews of that lab where people said they couldn't get it to work, either. This command is detrimental to completing the lab, so if you wind up in that situation, you just have to accept losing points for that portion of it. Another issue with the Qwiklab assignments is that they threaten to ban you if you deviate from what you're supposed to do. I can't speak for everyone on this, but this made me really anxious to do anything because I felt that if I did one small thing wrong, I would be banned and unable to complete the course. They should definitely be more specific about things like that. All in all, the Qwiklab quizzes were the only major issues I had with this course. The information was put together well enough, and it was nice to learn more about operating systems like Windows and Linux. You will definitely learn a lot here, just be prepared for possible technical issues.

By Rosemary P

Sep 15, 2019

It was very dense and could have been two courses.

I am experience GUI user and haven't worked in Linux or PowerShell and the pace felt overwhelming. The instructor was very intelligent and very experienced; I just wished the course was geared to beginners in writing commands. I felt like she would gloss over REALLY important things and spend time on things that were important but not vital to building a solid foundation of knowledge. she would switch back and forth between Windows and Linux muddying (in my mind) which commands were used in each. I know that there is a quite a bit of overlap but I think that I would have found it more helpful to focus on one and then focus on the other one. Also, if she could have paused to let the viewer see the command that she was writing before hitting enter which in most cases made the command disappear. The transcript wasn't helpful with the grammar of the commands. The readings would have been more helpful if the foundation of concepts had been established better.

I also had issue with the labs: Weeks 1-5 were too easy, where the answers were given to you and then in Week 6, you were basically on your own. I first weeks needed to be more challenging before giving you barely any instruction on Week 6's labs. In Week 6's labs, it would have been nice to have feedback on which ones were completed correctly and which ones needed more study.