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Back to Negotiation skills: Negotiate and resolve conflict

Learner Reviews & Feedback for Negotiation skills: Negotiate and resolve conflict by Macquarie University

4.7
stars
804 ratings

About the Course

Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical capability for managers at all levels. This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) you will conceptualise and measure power and politics; analyse and develop strategies for influencing stakeholders; and learn how to act with integrity and purpose when ‘playing politics’....

Top reviews

HS

Apr 6, 2024

I'm an university student. I would like to take this opportunity to thank the lecturer, University and Coursera. This course is amazing.

MC

Jan 9, 2022

r​eally well presented with relevant and practical theories that can be implemented in a workplace straight away! One of the better courses i have done recently.

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76 - 100 of 222 Reviews for Negotiation skills: Negotiate and resolve conflict

By Gabriel J

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Dec 31, 2020

Nice course, i learned too much. Thanks a lot.

By NIFAL M H A

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Aug 17, 2022

Thank you so much It was a very useful course

By Nuwan

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Aug 6, 2020

This course is very informative and use full.

By Higor A d M

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Mar 21, 2022

The course is very objective and practical.

By LUIS A Q G

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May 15, 2025

excelente herramienta a nivel profesional

By Nwobodo C I

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Jul 5, 2021

Very Interesting and Enlightening Course!

By Digyat B

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Aug 16, 2024

Easy to follow. Simple, yet brilliant!

By AHMED A H A A A H A

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Sep 18, 2022

من اجمل واروع الدورات التي حصلت عليها

By Arun P

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Jul 7, 2025

Very insightful and Skill enhancing

By Chidube V E

•

Aug 30, 2020

A great course! So glad I took it

By Anna C

•

Oct 13, 2020

Very useful .Highly recommended.

By KRUSCH P A

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Jul 1, 2020

Great Learning Experience....

By Director P

•

Feb 19, 2021

Truly appreciate the course.

By Omar F T

•

May 1, 2020

This is very useful course.

By مسار ا و م ا و

•

Aug 25, 2022

نشكر لكم على ماتم طرحه ...

By Sanjeet D

•

Oct 30, 2025

Best Course for Beginners

By Danny M

•

Sep 27, 2024

me a gustado buenos temas

By Donya I A

•

Aug 15, 2022

woonderful information

By Noel A

•

Dec 3, 2020

Good course and well o

By Carl L S S

•

Nov 21, 2020

It is really engaging.

By Deicy C A G

•

Jul 6, 2024

excelente buen curso

By علي ز ا

•

Oct 4, 2022

شكرا على رقي تعاملكم

By Venik C R

•

Sep 28, 2020

Helpful in every way.

By Everth T J D

•

Sep 23, 2025

excelente gracias

By SAHAR E A A S E A A

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Sep 13, 2022

دورة جميلة ومفيدة