By the end of this course, learners will be able to define quality concepts, analyze quality costs, evaluate philosophies of pioneers like Deming, Juran, and Crosby, apply TQM principles, and implement customer-focused strategies. They will also be equipped to design quality councils, foster employee involvement, build supplier partnerships, and use statistical tools for continuous improvement.
Mastering TQM: Apply, Evaluate & Improve Quality Systems
Mastering TQM: Apply, Evaluate & Improve Quality Systems
This course is part of TQM Excellence: Lean Six Sigma & Quality Systems Specialization
Instructor: EDUCBA
1,638 already enrolled
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Gain insight into a topic and learn the fundamentals.
36 reviews
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Define quality concepts, analyze quality costs, and evaluate TQM philosophies.
Apply TQM principles, customer-focused strategies, and statistical tools.
Design councils, foster employee involvement, and build supplier partnerships.
Skills you'll gain
- Drive Engagement
- Quality Management
- Customer experience improvement
- Quality Assessment
- Kaizen Methodology
- Continuous Quality Improvement (CQI)
- Quality Monitoring
- Supplier Quality Management
- Quality Improvement
- Quality Assurance and Control
- Lean Manufacturing
- Quality Management Systems
- Quality Control
- Employee Engagement
- Continuous Improvement Process
- Supplier Management
- Service Improvement
- Product Quality (QA/QC)
- Supplier Relationship Management
- Quality Assurance
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
16 assignments
Taught in English
91%
of learners achieved a positive career outcome
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the TQM Excellence: Lean Six Sigma & Quality Systems Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
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Showing 3 of 36
SJ
Reviewed on Nov 22, 2025
Phenomenal curriculum. It covers every aspect of TQM, from foundational application to advanced continuous improvement strategies and evaluation.
SB
Reviewed on Nov 24, 2025
I am very impressed by the quality of the teaching and the depth of the accompanying resources
VR
Reviewed on Nov 10, 2025
I liked how each topic built logically on the last. Excellent flow and real-life relevance throughout.
