Mastering Performance Management: Metrics is an intermediate-level course designed for managers, HR professionals, and organizational leaders who want to transform how their teams perform and achieve results. In today's rapidly evolving business landscape, traditional performance management approaches are failing to drive the outcomes organizations need. This course equips learners with the knowledge and tools to design, implement, and optimize performance management systems that create real value for both individuals and organizations.

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Recommended experience
Skills you'll gain
- Analytics
- Organizational Strategy
- Performance Management
- Business Metrics
- Performance Metric
- Driving engagement
- Management Training And Development
- Employee Engagement
- Team Performance Management
- Data-Driven Decision-Making
- Employee Performance Management
- Performance Review
- Constructive Feedback
- Accountability
- Human Resource Strategy
- Continuous Improvement Process
- Performance Analysis
- Key Performance Indicators (KPIs)
- Performance Measurement
- Performance Improvement
Details to know

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December 2025
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There are 3 modules in this course
This foundational lesson introduces learners to the core components of effective performance management systems. They will explore how performance management aligns with organizational strategy, trace the shift from traditional reviews to continuous feedback models, and evaluate real-world examples. Through interactive content and case studies, learners will grasp how well-designed systems drive engagement, accountability, and business results.
What's included
4 videos2 readings1 assignment
This lesson focuses on the practical application of KPIs and analytics in performance management systems. Learners will discover how to select, design, and implement meaningful metrics that translate strategic objectives into measurable outcomes. Through real-world examples and hands-on activities, students will learn to leverage data-driven insights to enhance team performance, make informed decisions, and create accountability systems that drive results.
What's included
2 videos1 reading1 assignment
This final lesson focuses on implementing continuous feedback mechanisms and applying performance management concepts in real-world contexts. Learners will explore how to create feedback cultures that support ongoing development, examine successful implementations across different industries, and design sustainable systems that evolve with organizational needs. The lesson culminates in a comprehensive capstone project where students create a complete performance management blueprint.
What's included
4 videos1 reading3 assignments
Instructor

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Frequently asked questions
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