Using design thinking, this course seeks to humanize and simplify legal services. Using interesting case studies and real-world examples, we will aim to demystify legal processes and simplify them for usage. Inspired by apps like the UK ICO's "Make a Complaint" automation, which streamlines the complaint procedure, and DoNotPay, an AI-powered tool helping consumers negotiate legal concerns, Learn from Clio's Legal Trends Report, which stresses remote legal solutions and services oriented around the client, and from the Plain Language Act of New Zealand, which aims to make government communications understandable and accessible.
Give your career the gift of Coursera Plus with $160 off, billed annually. Save today.
Recommended experience
What you'll learn
Review the Essentials of Legal Design.
Apply Design Thinking for Legal Hurdles.
Improve Client Interaction and Communication.
Create and Execute Legal Design.
Skills you'll gain
Details to know
Add to your LinkedIn profile
November 2024
1 assignment
See how employees at top companies are mastering in-demand skills
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
There is 1 module in this course
This course aims to humanize and simplify legal services using design thinking. Inspired by tools like the UK ICO's "Make a Complaint" automation and DoNotPay, and insights from Clio's Legal Trends Report and the Plain Language Act of New Zealand, you'll learn to enhance client engagement, create clear legal documents, and innovate with multidisciplinary collaboration and visual communication.
What's included
11 videos4 readings1 assignment1 peer review2 discussion prompts
Instructor
Offered by
Recommended if you're interested in Law
Yale University
Universidad Austral
Vanderbilt University
Vanderbilt University
Why people choose Coursera for their career
Open new doors with Coursera Plus
Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.