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There are 4 modules in this course
The success of every organization depends on attracting and retaining customers. Although the marketing concepts for doing so are well established, digital technology has empowered customers, while producing massive amounts of data, revolutionizing the processes through which organizations attract and retain customers. In this course, students will learn how to identify new opportunities to create value for empowered consumers, develop strategies that yield an advantage over rivals, and develop the data science skills to lead more effectively, allocate resources, and to confront this very challenging environment with confidence.
In this module, we will explore the changes that the digital age has empowered consumers and the impact of that change on how firms create value for consumers and competitive advantage in the process. We will explore the strategy development process, the role of brands, and the the successful evolution of brands over time.
What's included
7 videos3 readings1 peer review
Show info about module content
7 videos•Total 36 minutes
Introduction to Course 4 with Dean Blount•1 minute
The Digital Revolution•6 minutes
Why Marketing Is a Leadership Issue•6 minutes
Understanding Customers•6 minutes
Creating Valuable Brands•6 minutes
Brand Evolution: Pioneering Brands•6 minutes
Late Mover Advantage•5 minutes
3 readings•Total 30 minutes
Meet Your Professors•10 minutes
Grading and Logistics•10 minutes
Optional Readings and Suggested Textbooks•10 minutes
1 peer review•Total 120 minutes
Module 1: Leading Strategy Assessment•120 minutes
Creating a truly customer-focused culture to unleash growth with Gregory Carpenter and Sanjay Khosla
Module 2•3 hours to complete
Module details
In this module, we will explore the concept of corporate culture and how you as a leader can help create a culture well suited for the digital age. We will explore the nature of culture, the values of successful firms, how firms adapt to change, empower individuals, and unleash growth.
What's included
6 videos1 peer review
Show info about module content
6 videos•Total 35 minutes
Leading Culture Change for Reinvention and Growth•5 minutes
Digital-Age Culture•6 minutes
Culture Change•5 minutes
Fewer Bigger Bolder: From Mindless Expansion to Focused Growth•8 minutes
Why Analytics Requires Process and Incentive Changes•8 minutes
Why Analytics Has To Be Problem Driven•5 minutes
Why You Need a Working Knowledge of Data Science•5 minutes
1 assignment•Total 16 minutes
Module 3 Quiz•16 minutes
A Working Knowledge of Data Science with Florian Zettelmeyer
Module 4•2 hours to complete
Module details
Get started with a Working Knowledge of Data Science by learning a simple framework that will help you catch a large fraction of the bad analytics you encounter on a regular basis.
What's included
11 videos3 readings1 peer review
Show info about module content
11 videos•Total 51 minutes
Introduction•7 minutes
Why Analytics Goes Bad•4 minutes
The Data Generating Process•5 minutes
Causality and Probabilistic Equivalence•7 minutes
The Causality Checklist - Pre-Existing Differences•5 minutes
The Causality Checklist - Common Drivers•5 minutes
The Causality Checklist - Reverse Causality•5 minutes
The Causality Checklist - Confounds and Summary•6 minutes
Why Bad Causal Analytics Need Not Be Useless•3 minutes
Wrap-Up•3 minutes
Conclusion to Course 4 with Dean Blount•1 minute
3 readings•Total 30 minutes
Case — Pentathlon: Promotional E-mail Frequency•10 minutes
Case — Microsoft: Social Engagement•10 minutes
Case — Red: Promoted Tweets Experiment•10 minutes
1 peer review•Total 60 minutes
Module 4: Red Case•60 minutes
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Northwestern University is a private research and teaching university with campuses in Evanston and Chicago, Illinois, and Doha, Qatar. Northwestern combines innovative teaching and pioneering research in a highly collaborative environment that transcends traditional academic boundaries.
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What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.