About this Course

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Flexible deadlines
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Shareable Certificate
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Beginner Level

Basic computer literacy

Approx. 11 hours to complete
English

What you will learn

  • Demonstrate an understanding of operating system fundamentals

  • Recognize desktop and laptop hardware components and devices

  • Identify commonly used interfaces and peripherals

  • Describe basic workstation setup practices, operating system settings, and good troubleshooting practices

Skills you will gain

  • Technical Support
  • IT Service Management (ITSM)
  • Troubleshooting
  • IT Career
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Beginner Level

Basic computer literacy

Approx. 11 hours to complete
English

Instructor

Offered by

Placeholder

IBM Skills Network

Syllabus - What you will learn from this course

Week
1

Week 1

2 hours to complete

Operating System Fundamentals 

2 hours to complete
8 videos (Total 53 min), 1 reading, 2 quizzes
Week
2

Week 2

1 hour to complete

Computing Devices and Peripherals

1 hour to complete
7 videos (Total 35 min), 1 reading, 2 quizzes
Week
3

Week 3

2 hours to complete

Interfaces and Connectors

2 hours to complete
6 videos (Total 37 min), 1 reading, 2 quizzes
Week
4

Week 4

1 hour to complete

Internal Computer Components

1 hour to complete
6 videos (Total 29 min), 1 reading, 2 quizzes

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