When you enroll in this course, you'll also be asked to select a specific program.
Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate from Microsoft
There are 4 modules in this course
This course has been designed for individuals seeking entry-level positions in IT support. Whether you're a recent graduate, a career changer, or someone looking to kickstart your career in the tech industry, it will provide you with the foundational knowledge and practical skills needed to excel in the field of IT support.
In this course, you’ll explore computer systems and the security threats that computer users have to deal with. You'll learn about key components like the CPU, memory, storage, and peripherals. You’ll cover how these components interact with the operating system, including CPU processes, memory management, and the role of device drivers. Finally, you’ll explore essential concepts defining hardware and software relationships for a comprehensive understanding of system functionality.
After completing this course, you’ll be able to:
• Identify the key components of a computer system, encompassing hardware elements such as
CPU, memory, storage devices, input/output devices, and peripherals.
• Describe the interaction between computer system components and the operating system,
including how the CPU processes instructions, memory management, and the role of device
drivers.
• Discuss the essential concepts that define the relationship between security, hardware and
software, fostering a comprehensive understanding of system functionality.
This is also a great way to prepare for the Microsoft MS-900 exam. By passing the MS-900 exam, you’ll earn the Microsoft 365 Fundamentals certification.
Ever wondered how we moved from basic desktop computers to machines that can "think"? In this module, you will dive into the heart of modern computing. You will explore how foundational hardware and Operating Systems serve as the launchpad for the AI revolution. By understanding how high-performance GPUs fuel today’s Generative AI, you will bridge the gap between physical circuitry and the future of intelligent technology.
What's included
13 videos16 readings5 assignments2 plugins
Show info about module content
13 videos•Total 72 minutes
Introduction to the program•4 minutes
Course introduction: Introduction to Computers•3 minutes
Welcome to Generative AI for everyone•6 minutes
Understanding the Capabilities of Generative AI for Business Functions•9 minutes
Generative AI - Under the hood•8 minutes
The potential pitfalls and shortcomings of GEN AI•6 minutes
Threat landscape overview•5 minutes
Linked threats•5 minutes
What is a computer and what is inside it?•5 minutes
How does a computer operate?•6 minutes
What is an operating system and what does it do?•5 minutes
Popular operating systems•7 minutes
Module summary: Introduction to computers and operating systems•4 minutes
16 readings•Total 165 minutes
Course syllabus: Introduction to Computers•10 minutes
How to be successful in this course•10 minutes
Skills measured: Exam MS-900: Microsoft 365 Fundamentals•10 minutes
Generative AI Terminology•10 minutes
Generative AI in Business•10 minutes
Threat stats•10 minutes
Exercise: Explaining the threat landscape•30 minutes
Exemplar: Explaining the threat landscape•10 minutes
Additional resources: Threat landscape •5 minutes
Hardware versus software•10 minutes
Monitors and graphics cards: How visuals come to life•10 minutes
Additional resources: Introduction to computing devices•5 minutes
Types of operating systems•10 minutes
Proprietary and open-source software•10 minutes
Types of software: System, application and utility•10 minutes
Additional resources: Operating systems•5 minutes
5 assignments•Total 90 minutes
Module quiz: Operating systems•30 minutes
Mastering Generative AI Architectures and Applications•15 minutes
Knowledge check: Decoding the threat landscape: An IT perspective•15 minutes
Knowledge check: Introduction to computing devices•15 minutes
Knowledge check: Operating systems•15 minutes
2 plugins•Total 20 minutes
Activity: Computer component match-up•10 minutes
Activity: Software type matching challenge•10 minutes
Enterprise systems and security
Module 2•4 hours to complete
Module details
Behind every great tech company is a rock-solid infrastructure. In this module, you will master the backbone of the digital world: servers, storage, and backups. You will take control of on-premises, cloud, and hybrid environments, learning to protect data like a pro. By the end of this module, you will be equipped to lead strategic Patch Management and build the "Business Continuity" plans that keep global enterprises running, no matter what.
Get ready to step into the engine room of modern business operations. You will explore the powerful tools that keep teams connected and data moving, from Enterprise Messaging to complex Data Warehousing. You will discover how backend Business Intelligence (BI) functions turn raw information into winning strategies. This is where you learn to navigate the cloud-based ecosystems that define the 2026 workplace.
Module quiz: Business systems applications•30 minutes
Activity: Practical solutions to hardware and software limitations•10 minutes
Knowledge check: Business software•15 minutes
Knowledge check: Email apps•15 minutes
Knowledge check: Storage solutions•15 minutes
1 discussion prompt•Total 10 minutes
Have you ever received spam or malicious emails? What was your experience?•10 minutes
Final project and assessment: Introduction to computing
Module 4•3 hours to complete
Module details
It’s time to bring it all together and prove what you can do! In this final capstone module, you will synthesize everything you’ve learned about hardware, cloud, and AI into one cohesive vision. You will take on the role of a lead architect, designing a comprehensive system solution from the ground up. This is your opportunity to show that you can solve real-world business challenges with cutting-edge technical strategy.
Our goal at Microsoft is to empower every individual and organization on the planet to achieve more.
In this next revolution of digital transformation, growth is being driven by technology. Our integrated cloud approach creates an unmatched platform for digital transformation. We address the real-world needs of customers by seamlessly integrating Microsoft 365, Dynamics 365, LinkedIn, GitHub, Microsoft Power Platform, and Azure to unlock business value for every organization—from large enterprises to family-run businesses. The backbone and foundation of this is Azure.
What will I actually learn in this computer basics course?
You'll learn how computers, operating systems, and everyday security fit together in real IT and business settings. It starts with core parts like the CPU, memory, and storage, then expands into backups, maintenance, and common business software. You'll apply that through guided activities and a final project where you plan a computer setup for a business role.
Do I need any IT background before starting this course?
No, prior IT experience isn't required. The course begins with what key computer components do and how the operating system manages them, then builds into security, storage, and business tools. Basic comfort using a computer will help, but it doesn't assume technical support experience.
Is this course beginner-friendly for learning about computers?
Yes, it's a good fit if you're new to computer systems or exploring entry-level IT support. The course starts with simple concepts and uses short lessons, readings, quizzes, and practice activities before moving into business and security scenarios. If you're looking for advanced troubleshooting or repair training, it'll likely feel too introductory.
How long does it take to complete this course?
It takes about 17 hours to complete. At around 10 hours a week, that's roughly 2 weeks of work, with time spread across lessons, readings, and quizzes. The course also includes guided exercises and a final project, so the workload isn't just watching lessons.
Are there hands-on exercises, projects, or labs in this course?
Yes, but the practical work is mostly guided rather than lab-heavy. You'll work through exercises on topics like identifying threats, matching computer components, and diagnosing performance issues, then finish with a project that asks you to design a business computer setup. That gives you chances to apply each topic without needing a complex technical setup.
What skills and topics are covered in this course?
You'll cover how hardware, software, and operating systems work together, along with the security issues that affect everyday computer use. The course also looks at servers, backups, computing environments, maintenance, email apps, and storage choices in a business setting. Overall, it helps you understand how computer systems support both individual users and workplace needs.
What can I actually do after finishing this course?
After finishing, you should be able to explain how core computer parts work together, describe what an operating system does, and recognize common security risks. You should also be able to compare basic backup, storage, and software options for a workplace scenario. For example, you could outline a suitable computer setup for a specific employee role and explain the main choices.
Is this course more focused on theory or hands-on learning?
It's more concept-first than project-heavy. Most of the learning comes through lessons and readings, with quizzes, short activities, and a final design task used to reinforce what you've learned. That suits learners who want clear explanations before more technical practice.
Why would I choose this course over other computer basics courses?
Choose this course if you want computer basics explained in a workplace context, not just as a list of hardware terms. It connects core topics like operating systems and security to backups, business software, email, and a final system design exercise, so the material stays tied to real business use. If you want a broad beginner course that can also support later MS-900 review, this is a better fit than a narrowly hardware-only introduction.