We will begin this guided project by understanding what Hubspot is. We will explore the contacts, conversation, marketing, sales & service sections of Hubspot. Then we will integrate Hubspot with Gmail and Calendar. In the final tasks, we will create a support ticket and explore the ticket flow from ticket creation to its closing
HubSpot: Working with a ticketing system
HubSpot: Working with a ticketing system
Instructor: Abhishek Jha
2,896 already enrolled
Included with
Learn, practice, and apply job-ready skills with expert guidance
4.4
(24 reviews)
Beginner level
Recommended experience
1 hour
Learn at your own pace
Hands-on learning
What you'll learn
Explore the contacts, conversation, marketing, sales & service sections of Hubspot
Integrate Email & Calendar with Hubspot
Create a support ticket and explore the ticket flow from ticket creation to its closing
Skills you'll practice
Details to know
Earn a career certificate
Add to your LinkedIn profile
Taught in English
No downloads or installation required
Only available on desktop
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About this Guided Project
Learn step-by-step
In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:
Creating a Hubspot account (11 min)
Dashboard Overview- Contacts & conversation (8 min)
Dashboard overview: Marketing & Sales (8 min)
Email Integration (4 min)
Ticketing System (6 min)
Recommended experience
No prior experience in Hubspot or CRM required
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How you'll learn
Skill-based, hands-on learning
Practice new skills by completing job-related tasks.
Expert guidance
Follow along with pre-recorded videos from experts using a unique side-by-side interface.
No downloads or installation required
Access the tools and resources you need in a pre-configured cloud workspace.
Available only on desktop
This Guided Project is designed for laptops or desktop computers with a reliable Internet connection, not mobile devices.
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4.4
24 reviews
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Frequently asked questions
Because your workspace contains a cloud desktop that is sized for a laptop or desktop computer, Guided Projects are not available on your mobile device.
Guided Project instructors are subject matter experts who have experience in the skill, tool or domain of their project and are passionate about sharing their knowledge to impact millions of learners around the world.
You can download and keep any of your created files from the Guided Project. To do so, you can use the “File Browser” feature while you are accessing your cloud desktop.