Have you ever been in a healthcare waiting room and thought about how the organization could be more efficient? For example, have you found yourself thinking about how to reduce the amount of time spent waiting? Or do you work in a healthcare organization and find yourself thinking about how to improve the organization? If you have, this course is for you. Course content includes an overview of healthcare organizations, their administration and management, and their governance.
Healthcare Organizations and the Health System
This course is part of Healthcare Organization Operations Specialization
Instructor: Margaret Kilduff, Ph.D.
26,185 already enrolled
Included with
(331 reviews)
Skills you'll gain
Details to know
Add to your LinkedIn profile
6 assignments
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
There are 4 modules in this course
This lesson provides an overview of the course as well as an overview of healthcare organizations and the health system.
What's included
15 readings2 assignments1 peer review4 discussion prompts6 plugins
This lesson provides an overview of healthcare administration and management.
What's included
9 readings1 assignment2 peer reviews2 discussion prompts6 plugins
This lesson provides an overview of organizational governance and functions.
What's included
9 readings1 assignment3 peer reviews2 discussion prompts6 plugins
This lesson is a synthesis of the course material to design and present a healthcare organization and governance structure the way you would have things run in the best of all worlds.
What's included
8 readings2 assignments1 peer review4 discussion prompts5 plugins
Instructor
Recommended if you're interested in Healthcare Management
University of Pennsylvania
Imperial College London
The University of Sydney
Johns Hopkins University
Why people choose Coursera for their career
Learner reviews
331 reviews
- 5 stars
74.69%
- 4 stars
18.07%
- 3 stars
2.10%
- 2 stars
1.50%
- 1 star
3.61%
Showing 3 of 331
Reviewed on Jan 19, 2020
The format is different in comparison to most Coursera courses. I must say it was worth it! the readings are thorough and full of valuable information. Thank you Dr. Kilduff!
Reviewed on May 13, 2020
Very informative and innovative course healthcare professionals like us
Reviewed on Feb 26, 2022
Good course. I had bit problem with project but enjoyed. Easy and simple. Best is, I can go at my pace.
New to Healthcare Management? Start here.
Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
There are two ways to communicate directly with the instructor – one private (seen only by you and the instructor) and one public (seen by the instructor and all learners in the course). The private communication is via the comment feature within the course. The instructor sees all comments and will attempt to respond to each comment within 24 hours. The instructor also provides a direct email address with the response should future communication be needed or of interest. The public communication is via the course Feedback Discussion Forums. The instructor tries to respond to all comments in the Feedback Discussion Forums within 24 hours.
Each section of the course is marked to indicate its relevance to the work required to obtain the certificate. The markings are:
[CERT]: the section contains work which you must successfully complete to obtain the certificate.
[INFO]: the section provides information relevant to the work required for the certificate.
[PREP]: the section provides practice for the certificate work.
[FUN]:the section provides either: 1) interesting additional information which is supplemental, but not needed for the certificate; 2) an opportunity to post your comments on a specified topic for discussion with course colleagues, if you choose to do so; or 3) an opportunity to provide feedback on the course, if you choose to do so. If you are not interested in the [FUN] sections, skip them.
The short answer is that certificate learners need to successfully complete the six course sections marked [CERT]. These are:
Quiz: [CERT] Lesson One Quiz
Quiz: [CERT] Lesson Two Quiz
Quiz: [CERT] Lesson Three Quiz
Quiz: [CERT] Synthesize Course Content Self-Evaluation
Quiz: [CERT] Generate an Effective Poster Self-Evaluation
Peer Review: [CERT] Poster Submission and Evaluation
The Lesson One Quiz, Lesson Two Quiz, and Lesson Three Quiz are each open book, open note. You can take each quiz as many times as you want.
The self-evaluation “quizzes” are your own self-evaluation of the work that you have developed for the Peer Review project. The purpose of the self-evaluations is to ensure that all of the required elements of the peer review submission are completed before submission.
The Peer Review project is the capstone project for the course. The capstone project for the course requires learners to critically synthesize the material from the course and communicate/present the synthesized material to their learner colleagues. Each project is presented to learner colleagues via the peer-review feature and each learner evaluates the project of two learner colleagues.
The peer-review feature is chosen because each project is presented from the perspective of the Chief Executive Officer (CEO) of that healthcare organization. One skill required of all CEOs is the ability to communicate/present their thinking and conclusions to others and expect evaluation and feedback. Another skill required of all CEOs is the ability to critically evaluate the presentation, thinking, and conclusions of others.