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There are 3 modules in this course
Delegating and negotiating are crucial leadership activities, but can be extremely challenging. Success requires smart decisions and ensuring alignment with the other people involved. In this course, you’ll discover how to make good decisions to support effective delegation and negotiation, techniques for communicating thoughtfully, and how to avoid pitfalls to ensure you achieve.
You can’t accomplish all your assignments on your own. The ability to delegate well is critical to your—and your team’s—success. Discover how to decide what to delegate, effectively communicate assignments, and support delegated work.
What's included
9 videos18 readings1 assignment
Show info about module content
9 videos•Total 25 minutes
Create Time for Your Most Important Work•4 minutes
Master the Art of Effective Delegation•3 minutes
How Delegation Helps Everyone•2 minutes
Make Delegation Your Development Tool•3 minutes
Make Yourself Replaceable•2 minutes
Tune Into the Skills Your Team Offers•3 minutes
Freedom to Act•3 minutes
Creating a Win-Win•2 minutes
What Can I Take Off Your Desk?•3 minutes
18 readings•Total 180 minutes
The Delegation Advantage•10 minutes
Benefits of delegating•10 minutes
Barriers to delegating•10 minutes
Signs that your delegating needs work•10 minutes
Prepare to Delegate•10 minutes
Why delegate•10 minutes
How to delegate•10 minutes
What to delegate•10 minutes
Decide whom to delegate to•10 minutes
Communicate the Assignment•10 minutes
Steps for explaining the assignment•10 minutes
Grant decision-making authority•10 minutes
Monitor and Support the Work•10 minutes
Track delegated assignments•10 minutes
Provide support•10 minutes
Handle reverse delegation•10 minutes
Resolve problems•10 minutes
Step back and reflect•10 minutes
1 assignment•Total 30 minutes
Delegating•30 minutes
Negotiating
Module 2•6 hours to complete
Module details
Negotiation is an essential management skill that will serve you every day in ways big and small. By learning to effectively prepare for and conduct a negotiation, you can maintain relationships, resolve conflict, and balance competing interests.
What's included
15 videos28 readings1 assignment
Show info about module content
15 videos•Total 40 minutes
Winning Your Exception to the Rule•3 minutes
Negotiation on the Eve of Battle•3 minutes
Know Your Plays•2 minutes
Confronting a Bad Deal•3 minutes
Fix Their Problem, Win the Deal•4 minutes
Do Your Homework•2 minutes
Play Your Cards Right•5 minutes
Negotiating on the Back of a Cocktail Napkin•3 minutes
Negotiate Interests, Not Positions - Wrong Way•2 minutes
Negotiate Interests, Not Positions - Ask the Coach•2 minutes
Negotiate Interests, Not Positions - Better Way•1 minute
Negotiation Agility•2 minutes
Focus on Interests•3 minutes
The Value of Asking Open-Ended Questions•3 minutes
Three Ways to Think About Cultural Differences•3 minutes
28 readings•Total 280 minutes
Understand Negotiation•10 minutes
What is negotiation?•10 minutes
Managers as negotiators•10 minutes
Negotiation as an organizational capability•10 minutes
The negotiation process•10 minutes
Prepare to Negotiate•10 minutes
Identify the type of negotiation•10 minutes
Determine the scope•10 minutes
Set goals•10 minutes
Establish your position•10 minutes
Assess the other party’s position•10 minutes
Evaluate the zone of possible agreement•10 minutes
Conduct a Negotiation•10 minutes
Set the stage•10 minutes
Get off to a good start•10 minutes
Conduct a single-issue negotiation•10 minutes
Conduct a multiple-issue negotiation•10 minutes
Close the Deal•10 minutes
Close the deal•10 minutes
Manage your emotions•10 minutes
Handle impasses, stalemates, and deadlocks•10 minutes
Finalize the negotiation•10 minutes
Evaluate the outcome and your performance•10 minutes
Carry out the agreement•10 minutes
Overcome Barriers to Success•10 minutes
Communication problems•10 minutes
Differences in gender and culture *•10 minutes
Difficult people•10 minutes
1 assignment•Total 30 minutes
Negotiating Assessment•30 minutes
Graded Assessments and Projects
Module 3•1 hour to complete
Module details
What's included
2 assignments
Show info about module content
2 assignments•Total 60 minutes
Course-End Assessments•30 minutes
Course-End Project•30 minutes
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What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.