À la fin de ce projet, vous aurez toutes les compétences de base pour créer une enquête de satisfaction clients avec Microsoft Forms. Grâce à ce projet, vous serez en mesure de collecter les informations et retours de vos clients, de demander leurs avis et d’améliorer votre satisfaction clients.
Créer une enquête de satisfaction clients
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Learn, practice, and apply job-ready skills with expert guidance
Beginner level
Recommended experience
2 heures
Learn at your own pace
Hands-on learning
What you'll learn
Créer des formulaires de satisfaction clients en utilisant les fonctionnalités de Microsoft Forms
Personnaliser des modèles de formulaires de Microsoft Forms
Skills you'll practice
Details to know
Shareable certificate
Add to your LinkedIn profile
Taught in French
No downloads or installation required
Only available on desktop
See how employees at top companies are mastering in-demand skills
Learn, practice, and apply job-ready skills in less than 2 hours
- Receive training from industry experts
- Gain hands-on experience solving real-world job tasks
- Build confidence using the latest tools and technologies
About this Guided Project
Learn step-by-step
In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:
Découvrir les fonctionnalités de Microsoft Forms
Créer un formulaire en utilisant les modèles de Microsoft Forms
Créer un formulaire personnalisé
Partager le formulaire et collecter les réponses
Analyser les réponses sous formes de graphiques
Recommended experience
A Microsoft account is needed.
5 project images
Instructor
Offered by
How you'll learn
Skill-based, hands-on learning
Practice new skills by completing job-related tasks.
Expert guidance
Follow along with pre-recorded videos from experts using a unique side-by-side interface.
No downloads or installation required
Access the tools and resources you need in a pre-configured cloud workspace.
Available only on desktop
This Guided Project is designed for laptops or desktop computers with a reliable Internet connection, not mobile devices.
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Frequently asked questions
Because your workspace contains a cloud desktop that is sized for a laptop or desktop computer, Guided Projects are not available on your mobile device.
Guided Project instructors are subject matter experts who have experience in the skill, tool or domain of their project and are passionate about sharing their knowledge to impact millions of learners around the world.
You can download and keep any of your created files from the Guided Project. To do so, you can use the “File Browser” feature while you are accessing your cloud desktop.