You have begun your journey toward becoming a Career Coach or Navigator because you are passionate about helping people earn a good living and find fulfilling work. Now continue that journey in this second course in the Career Coach and Navigator Professional Certificate. This course will equip you with the skills and knowledge to recruit people, complete the intake process, assess a person’s skills, and work with the person to create an action plan.
Client Intake, Assessments, Skill Analysis and Planning
Client Intake, Assessments, Skill Analysis and Planning
This course is part of Goodwill® Career Coach and Navigator Professional Certificate
Instructor: Goodwill Academy
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Gain insight into a topic and learn the fundamentals.
4.6
(55 reviews)
Beginner level
Recommended experience
18 hours to complete
3 weeks at 6 hours a week
Flexible schedule
Learn at your own pace
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
12 assignments
Taught in English
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This course is part of the Goodwill® Career Coach and Navigator Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Goodwill Industries International
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
There are 4 modules in this course
The ability to recruit potential clients is an essential skill for Career Coaches and Navigators. It involves identifying and reaching out to people who you think may benefit from your services, building a relationship with them, and helping them take steps toward improving their life. In this module, you will discover various outreach activities for recruiting participants and strategies for tracking your success using recruitment data.
What's included
15 videos6 readings3 assignments6 discussion prompts
The purpose of the client intake process is to gather information about potential clients, including their needs and expectations, and to determine how you can best serve them. In this module, you will learn how to apply the coaching mindset to better understand the clients needs and expectations, create a client profile and manage the business of client intake.
What's included
10 videos7 readings3 assignments6 discussion prompts
Performing a skills assessment is the first step in a process that helps clients close their skill gaps. The assessment enables you to evaluate the clients' strengths and weaknesses, identify areas of opportunity, and develop strategies to address their needs. In this module, you will learn how to use critical thinking to uncover clients' goals and skills and compare and contrast various career assessment methods.
What's included
18 videos4 readings3 assignments7 discussion prompts
Working with clients to set goals that are both challenging and achievable helps them improve their lives. When clients have the motivation and conviction to follow through on their goals, they are more likely to achieve them. In this module, you will learn strategies for developing service plans, helping clients overcome barriers and keeping clients on track and accountable.
What's included
11 videos5 readings3 assignments1 peer review4 discussion prompts
Instructor
Instructor ratings
4.5 (17 ratings)Offered by
Recommended if you're interested in Education
Goodwill Industries International
University of Western Australia
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4.6
55 reviews
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Showing 3 of 55
MJ
5
Reviewed on Aug 15, 2023
This was an amazing course. I do not use a lot of case management skills in my job role and going through this course I learned a lot that will help me better serve my participants.
R
5
Reviewed on Dec 17, 2024
The course is good, but there seems to be consistent issues as of late when it comes to having peer graded assignments graded in a timely manner. This is an ongoing and frustrating situation.
DB
5
Reviewed on Dec 11, 2023
Excellent course that did a thorough job of introducing us to marketing and outreach activities. The final exam was challenging but a good opportunity to coalesce the material.
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Frequently asked questions
High school diploma or GED' a passion to help people; basic computer skills and internet navigation experience; some knowledge of word processing, spreadsheets, presentations and email; typing skills
This program is for anyone interested in becoming a career coach or navigator. It may also be of interest to educators or human resource professionals who want to improve their ability to support people who are building skills and advancing careers.
A career navigator forms a trusting relationship with diverse clients as they move through their career journey. They work on the case management of clients and help them prepare for jobs and careers.