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There are 2 modules in this course
Master the critical foundation of email marketing success through strategic list hygiene. This Short Course was created to help marketing professionals accomplish optimal email deliverability and campaign performance through systematic list management. By completing this course, you'll be able to distinguish between active and inactive subscribers, implement proven re-engagement strategies, and maintain lists that drive measurable business results.
By the end of this course, you will be able to:
Identify the difference between active and inactive email subscribers
Apply best practices for re-engaging or removing inactive subscribers from a list
This course is unique because it transforms list management from reactive cleanup to proactive strategy, focusing on sustainable email marketing success rather than short-term metrics. To be successful in this project, you should have a background in basic email marketing platform navigation and campaign creation.
A healthy email list is the foundation of every high‑performing email program, and this course is all about protecting that foundation. This course begins by helping you understand the real behaviors happening inside your audience—who’s engaging, who’s drifting into inactivity, and why that matters for your sender reputation and deliverability. As we get started, we’ll break down subscriber activity patterns, explore the signals mailbox providers pay attention to, and show how identifying inactivity early can dramatically improve your long‑term performance.
What's included
2 videos2 readings2 assignments
Show info about module content
2 videos•Total 8 minutes
How List Hygiene Impacts Deliverability•3 minutes
Active vs. Inactive Subscribers•5 minutes
2 readings•Total 20 minutes
The Cost of Inactive Subscribers•10 minutes
Building Subscriber Activity Classification Networks•10 minutes
2 assignments•Total 20 minutes
Subscriber Activity Analysis•15 minutes
Subscriber Activity Classification•5 minutes
Module 2: Re-engagement and List Cleaning Strategies
Module 2•1 hour to complete
Module details
Once you know who’s active and who’s slipping into silence, the next step is deciding how to respond—and that’s where effective re‑engagement and list cleaning comes in. This module focuses on the strategies that protect your deliverability while giving inactive subscribers a thoughtful, data‑driven chance to reconnect. You’ll learn how to design re‑engagement campaigns that actually work, determine when it’s time to remove unresponsive contacts, and build a cleaner, more resilient list that boosts inbox placement and long‑term performance.
What's included
4 videos1 reading3 assignments
Show info about module content
4 videos•Total 19 minutes
The Re-engagement Opportunity•3 minutes
Re-engagement Campaign Strategies•7 minutes
Building Re-engagement Campaign Segments•5 minutes
Creating a Re-engagement Campaign - Part 2•5 minutes
1 reading•Total 10 minutes
List Cleaning Best Practices•10 minutes
3 assignments•Total 55 minutes
Re-engagement Campaign Planning•20 minutes
Re-engagement and List Cleaning Best Practices•5 minutes
Clean Lists for Delivery - Final Assessment•30 minutes
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What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.