TM
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This course provided more insight on how to write professional documents, and access to extra material on the subject matter was a big highlight of this course. thank you
CF
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Great skills and review for every professional. Some of the topics seem like common knowledge, however in the workplace these skills are worth revisiting and fine tuning through this course.
By Naman B
•Jun 19, 2020
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By Rishabh H
•Jun 17, 2020
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By Eliane D
•May 24, 2017
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By Stella K
•Jan 16, 2021
The course is extremely useful for business writing and it can be also applied in everyday life. Great content and resources to enhance the learning experience.
Unfortunately, regarding the resources some links are no longer available. For example, in Module 3 Resources the link for "A Guide to Writing an Effective Executive Summary" is no longer available and also there is the error 404 that page not found for "How to Write a Business Case ― 4 Steps to a Perfect Business Case Template". Last but not least, in Module 4 Resources the link for “Business Writing Tips” is no longer available.
By Ingmar E
•Nov 17, 2021
Good information for anyone writing communications professionally. However, sometimes the course is a bit pedantic and simplified. While they refer to some sources, they do not explain why their writing guidelines are the most effective at what they aim to achieve, nor do they give any evidence for it (e.g. linguistic studies).
By Beata B
•Feb 21, 2021
The course was pretty enjoyable, the tutor is great and pulls in users with the exercises - although the course is fairly outdated. There were multiple references to email recently becoming the way of business communication. That has happened over a decade ago, so an update to the training would make sense.
By Bryan J
•Mar 13, 2021
First, I thank the Instructor for her time and work put into the modules. Great materials presented in a simple form so as to appeal to the even less average person to understand and grasp the materials presented. Thank you very much, appreciate it allot.
By Vincent N
•May 28, 2024
The course effectively covered some of the basics of effective business communication. Gained helpful insights on increasing your impact in virtual communications. I recommend this course to anyone who regularly writes for professional audiences/teams.
By Korkrid A
•Aug 21, 2015
Resources Professor provides are very helpful and well-explained. Each presentation slide is clear and easy to understand. Overall, I am very satisfied with the course. I wish Professor included more exercises for us to write and have a peer review.
By Devan W
•Nov 23, 2020
The instructor of this course is easy to understand and follows a clear method of teaching. Some of the information is a little redundant. However, this is overall a informational course that provides tools for professional development.
By Wasee U
•Feb 15, 2020
It is really very engaging and meaningful course. it has boosted my confidence to enter into the arena of freelancing with confidence and expectations. The PDF files of all the videos have added extra topping on the cake.
By Peter M
•Apr 16, 2020
Interesting and useful infomation, but for Module 2 the assessment needs to be readdressed. The questions tend towards being repetitious and the possible answers are often subjective and open to multiple interpretation.
By Ngo T D L
•Sep 3, 2015
Informative and easy to understand, even though the course could have benefit more if we actually get a few peer-review exercises regarding the type of writing we learned from the course. Overall, good for beginner.
By Paula N T
•Feb 13, 2021
Es muy práctico. Ofrece recomendaciones generales a la hora de escribir diferentes documentos o en situaciones laborales. Lamentablemente, algunos de los recursos no se podían descargar o no era posible abrirlos.
By Laura R
•Aug 31, 2015
I would have rated the course higher if there were a way to practice writing the documents discussed in the lectures. Great introduction to business writing, though. Very accessible to non-business persons.
By A W
•Aug 14, 2016
This is very good and I would recommend it, but it is quite short compared to other Coursera courses that I have paid for. I think they should add more content for the price they are charging.
By Nandini C
•Jun 29, 2018
This is very useful for people who are looking for guidance to write error free English, especially official documents. The video lectures are very comprehensive and nicely delivered. Thanks!
By Chris
•Jun 1, 2016
Universally applicable, presented in an entertaining manner, and quite thorough. Even experienced writers will pick up on one or two aspects they usually overlook. Highly recommended!
By Deleted A
•Sep 6, 2017
As a business professional looking to expand my knowledge base, I found this course helpful and would recommend it to anyone who interacts with company customers and management.
By Hasan K U
•May 30, 2019
Really useful course especially if you have to communicate senior managers or executives. Small, simple but very effective tactics are accurately given. Thanks for the course!
By sarah c d s
•Aug 13, 2020
The class is good and teaches the basic. Better if taken before you really start to work in a big company, otherwise you will see a lot of things that you've already learnt.
By TSHEPO A M
•Jul 1, 2020
This course provided more insight on how to write professional documents, and access to extra material on the subject matter was a big highlight of this course. thank you
By Kirill L
•Feb 24, 2020
Rather good course. I would recommend to place more links for selfeducation. Also it would be greate to see more examples of business correspondence and key expressions.
By Novirene T
•Sep 28, 2020
This is a very interesting course. The learning is very relatable with our daily activities both as an academic and a practitioner in any field. Very grateful!
By Nestor G
•Apr 24, 2016
Sue Robins is an excellent instructor in the art of business writing. She will help you navigate the nuances and best practices behind a good business document