Materi ini adalah rangkaian pertama dari keseluruhan program pelatihan yang akan membantu Anda untuk berperan sebagai IT Support Specialist tingkat pemula. Dalam kursus ini, Anda akan diperkenalkan ke dunia Teknologi Informasi, atau IT. Anda akan mempelajari berbagai aspek Teknologi Informasi, seperti perangkat keras komputer, Internet, perangkat lunak komputer, pemecahan masalah, dan layanan pelanggan. Pelatihan ini mencakup berbagai topik dalam dunia IT yang dirancang untuk memberi Anda gambaran tentang pelajaran apa yang akan diperoleh melalui program sertifikasi ini.
Dasar-Dasar Dukungan Teknis
Dasar-Dasar Dukungan Teknis
This course is part of IT Support Google Professional Certificate
Instructors: Onlea support
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Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
3 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Skills you'll gain
- Computer Hardware
- Software Installation
- Operating System Administration
- Package and Software Management
- Technical Support
- End User Training and Support
- Hardware Troubleshooting
- Desktop Support
- Information Technology
- General Networking
- Problem Management
- Computer Networking
- Hardware Architecture
- Help Desk Support
- Computer Architecture
- Technical Support and Services
Tools you'll learn
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
16 assignments
Taught in Indonesian
Build your Support and Operations expertise
This course is part of the IT Support Google Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Google
There are 6 modules in this course
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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