Google
Apoio Técnico de TI da Google Professional Certificate
Google

Apoio Técnico de TI da Google Professional Certificate

Este é o seu ponto de partida para uma carreira em TI. Neste programa, vai aprender as aptidões necessárias para desempenhar a função em menos de 6 meses. Não é necessário ter um diploma ou experiência prévia.

Google Career Certificates

Top Instructor

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
4.9

(223 reviews)

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.9

(223 reviews)

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Adquirir as aptidões necessárias para ter sucesso numa função de TI de nível inicial

  • Aprender a executar tarefas diárias de apoio técnico de TI, incluindo montagem de computadores, redes sem fios, instalação de programas e serviço de apoio ao cliente

  • Aprender a prestar apoio técnico completo ao cliente, desde a identificação de problemas até à resolução e depuração dos mesmos

  • Aprender a utilizar sistemas, incluindo Linux, sistemas de nomes de domínio, interface de linhas de comando e código binário

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in Portuguese (Portugal)

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

What you'll learn

Skills you'll gain

Category: Operating Systems
Category: Technical Support
Category: Linux
Category: Microsoft Windows
Category: Computer Hardware
Category: Technical Communication
Category: Software Installation
Category: Help Desk Support
Category: Computer Networking
Category: Information Technology
Category: Hardware Troubleshooting
Category: Unix
Category: Information Privacy

What you'll learn

Skills you'll gain

Category: Network Protocols
Category: TCP/IP
Category: Computer Networking
Category: Virtual Private Networks (VPN)
Category: Wireless Networks
Category: OSI Models
Category: Wide Area Networks
Category: Proxy Servers
Category: Network Model
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Network Security
Category: Network Troubleshooting
Category: Routing Protocols
Category: VPN Clients
Category: Servers
Category: Network Architecture

What you'll learn

Skills you'll gain

Category: File Management
Category: OS Process Management
Category: Linux
Category: Linux Commands
Category: Help Desk Support
Category: Microsoft Windows
Category: File Systems
Category: Package and Software Management
Category: Software Installation
Category: Command-Line Interface
Category: Desktop Support
Category: Technical Support
Category: Remote Access Systems
Category: Operating Systems
Category: User Accounts
Category: System Configuration
Category: Virtualization
Category: Virtual Machines
Category: Linux Administration
Category: System Monitoring

What you'll learn

Skills you'll gain

Category: Systems Administration
Category: IT Infrastructure
Category: Virtualization
Category: Servers
Category: Active Directory
Category: Disaster Recovery
Category: Lightweight Directory Access Protocols
Category: User Accounts
Category: User Provisioning
Category: Windows Servers
Category: Network Administration
Category: Server Administration
Category: Technical Support
Category: Cloud Infrastructure
Category: Cloud Computing
Category: Data Storage
Category: Linux Servers

What you'll learn

Skills you'll gain

Category: Cryptography
Category: Encryption
Category: Network Security
Category: Security Awareness
Category: Cyber Security Assessment
Category: Firewall
Category: Security Strategy
Category: Cybersecurity
Category: Authentications
Category: Authorization (Computing)
Category: Threat Detection
Category: Information Systems Security
Category: Application Security
Category: Wireless Networks
Category: Malware Protection

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Google Career Certificates

Top Instructor

Google
336 Courses13,180,415 learners

Offered by

Google

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Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.