
Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

Deep Teaching Solutions
Skills you'll gain: Conflict Management, Interpersonal Communications, Cognitive flexibility, Emotional Intelligence, Cultural Diversity, Responsible AI, Media and Communications, Critical Thinking, Innovation, Social Studies, Psychology
Beginner · Course · 1 - 4 Weeks

Universidade de São Paulo
Skills you'll gain: Project Schedules, Project Risk Management, Work Breakdown Structure, Timelines, Risk Analysis, Risk Mitigation, Scheduling, Project Management, Budget Management, Budgeting, Project Planning, Writing, Peer Review
Mixed · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Meeting Facilitation, Workflow Management, Organizational Effectiveness, Brainstorming, Team Management, Productivity, Organizational Skills, Discussion Facilitation, Planning, Leadership, Problem Solving
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Intercultural Competence, Compassion, Cultural Sensitivity, Cultural Diversity, Emotional Intelligence, Personal Development, Dignity in Care, Empathy & Emotional Intelligence, Mindfulness, Self-Awareness, Liberal Arts, Resilience, Curiosity, Creativity, Dealing With Ambiguity
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Artificial Intelligence, Social Sciences, Psychology, Human Learning, Human Development, Sociology, Theoretical Computer Science, Human Factors, Human Machine Interfaces, Research, Cognitive Behavioral Therapy, Scientific Methods, Science and Research, Robotics
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Economics, Behavioral Economics, Supply And Demand, Policy Analysis, Market Dynamics, Business Economics, Public Policies, Socioeconomics, Consumer Behaviour, Political Sciences, Decision Making
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Game Theory, Human Development, Behavioral Economics, Artificial Intelligence, Psychology, Simulations, Anthropology, Mathematical Modeling, Sociology
Beginner · Course · 1 - 4 Weeks

Indian School of Business
Skills you'll gain: Financial Statements, Financial Statement Analysis, Income Statement, Portfolio Management, Financial Accounting, Balance Sheet, Investments, Financial Modeling, Investment Management, Securities Trading, Cash Flows, Financial Market, Market Dynamics, Market Data, Return On Investment, Risk Analysis, Risk Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Search Engine Marketing, Google Ads, Search Engine Optimization, Marketing Strategies, Web Analytics and SEO, Marketing, Email Marketing, Marketing Analytics, Digital Marketing, Performance marketing, Marketing Psychology, Customer Relationship Management, Paid media, Campaign Management, Marketing Automation, Advertising Campaigns, Google Analytics, UI/UX Strategy, Social Media Marketing, Digital Advertising
Beginner · Specialization · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Social Justice, Liberal Arts, Political Sciences, Systems Thinking, Creativity, Case Studies, Ethical Standards And Conduct, Research, Discussion Facilitation, Psychology
Intermediate · Course · 1 - 3 Months