
Skills you'll gain: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Customer Complaint Resolution, Organizational Effectiveness, Quality Assessment, Active Listening, ChatGPT, Communication, Artificial Intelligence, Empathy & Emotional Intelligence, Responsible AI, Customer experience improvement, Customer and Client Support, Customer Support, Business Communication, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Conflict Management, Organizational Effectiveness, Company, Product, and Service Knowledge, Organizational Leadership, Strategic Decision-Making, Relationship Management, Leadership, Team Building, Business Leadership, Quality Management, Decision Making, Diversity and Inclusion, Employee Engagement
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Storytelling, Communication Strategies, Communication, Verbal Communication Skills, Persuasive Communication, Public Speaking, Empathy, Cultural Diversity, Diversity Awareness, Non-Verbal Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Payroll, Financial Reporting, Bookkeeping, Payroll Processing, General Ledger, Accounting, Balance Sheet, Financial Accounting, Accounts Payable, General Accounting, Equities, Expense Management, Tax Management
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Decision Making, Public Speaking, Problem Solving, Positivity, Lecturing, Presentations, Storytelling, Optimism, Communication, Strategic Decision-Making, Verbal Communication Skills, Complex Problem Solving, Critical Thinking and Problem Solving, Communication Strategies, Creative Problem-Solving, Empowerment, Brainstorming, Growth Mindedness, Root Cause Analysis, Independent Thinking
Beginner · Specialization · 3 - 6 Months

Wesleyan University
Skills you'll gain: Research, Crisis Intervention, Research Methodologies, Epidemiology, Behavioral Health, Mental Health Diseases and Disorders, Medical Terminology, Psychotherapy, Public Health, Mental Health, Demography
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Interviewing Skills, Recruitment, Oral Expression, Follow Through, Communication, Business Writing
Beginner · Guided Project · Less Than 2 Hours

Deep Teaching Solutions
Skills you'll gain: Lifelong Learning, Learning Strategies, Willingness To Learn, Time Management, Human Learning, Mental Concentration, Creativity, Growth Mindedness, Persistence, Curiosity, Overcoming Obstacles, Cognitive flexibility, Personal Development, Stress Management, Dealing With Ambiguity
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Meeting Facilitation, Public Speaking, Lecturing, Presentations, Active Listening, Storytelling, Communication, Team Leadership, Teamwork, Influencing, Discussion Facilitation, Team Building, Communication Strategies, Leadership, Team Management, Initiative and Leadership, Interpersonal Communications, Verbal Communication Skills, Non-Verbal Communication, Virtual Teams
Beginner · Specialization · 3 - 6 Months

The State University of New York
Skills you'll gain: Infographics, LinkedIn, Social Media, Professional Development, Professional Networking, Strategic Communication, Recruitment, Data Visualization, Branding
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Tactfulness, Public Speaking, Storytelling, Verbal Communication Skills, Persuasive Communication, Non-Verbal Communication, Communication, Cognitive flexibility, Presentations, Ingenuity, Interpersonal Communications, Communication Strategies, Empathy, Social Skills, Composure, Professionalism, Active Listening, Optimism, Driving engagement, Creativity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Goal Setting, Budgeting, Tax, Financial Planning, Cash Flow Forecasting, Financial Analysis, Credit Risk, Expense Management, Asset Management, Decision Making, Self-Awareness
Beginner · Course · 1 - 4 Weeks