Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Business Ethics, Data Ethics, Responsible AI, Case Studies, Risking, Governance, Regulatory Requirements, Compliance Management, Law, Regulation, and Compliance, Artificial Intelligence, Accountability, Information Privacy, Business Strategies, Decision Making, Generative AI, Social Justice

Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

Skills you'll gain: Windows PowerShell, Active Directory, Scripting, IT Automation, Network Monitoring, Scripting Languages, Microsoft Windows, Windows Servers, User Accounts, Event Monitoring, Command-Line Interface, Network Administration, Remote Access Systems, User Interface (UI), Server Administration, HTML and CSS, Data Import/Export, Software Documentation, Authentications

Skills you'll gain: Responsible AI, AI Personalization, Sales Enablement, Sales Strategy, Sales Process, Sales Management, Sales Development, Customer experience improvement, Sales Operations, Generative AI Agents, Customer Engagement, Sales, Data-Driven Decision-Making

Skills you'll gain: Case Studies, Market Research, Marketing Planning, Market Analysis, Strategic Marketing, Consumer Behaviour, Marketing Management, Marketing Effectiveness, Plan Execution, Marketing Strategy and Techniques, Target Market, Product Marketing, Marketing Communications, Hotels and Accommodations, Return On Investment

Skills you'll gain: Data Collection, Data Ethics, Data-Driven Decision-Making, Data Visualization, Data Literacy, Analytics, Looker (Software), Data Analysis, Responsible AI, Data Management, Pivot Tables And Charts, Data Visualization Software, Information Privacy, Strategic Decision-Making, Informed Consent

Skills you'll gain: Cash Flows, Income Statement, Financial Analysis, Financial Accounting, Equities, Revenue Recognition, Working Capital, Balance Sheet, Generally Accepted Accounting Principles (GAAP), Accounting, Financial Statements, Financial Reporting, Financial Acumen, Corporate Finance, Corporate Accounting, Case Studies, Revenue Management, Accrual Accounting, Finance, Operational Efficiency

Skills you'll gain: Construction Inspection, Building Codes, System Requirements, Safety Standards, Facility Management and Maintenance, Hazard Analysis, Hydraulics, Plumbing, Water Resources, Chemistry, Design Specifications, Engineering Calculations, Technical Standard

Skills you'll gain: Teradata SQL, SQL, Stored Procedure, Transaction Processing, Query Languages, Performance Tuning, Database Management, Data Manipulation, Data Architecture, Data Security, Extract, Transform, Load, Database Architecture and Administration, Data Transformation, Data Storage, Relational Databases, Solution Design, Database Management Systems, Data Import/Export, Database Design, System Implementation

Skills you'll gain: Version Control, GitHub, Django (Web Framework), Application Deployment, Object-Relational Mapping, Development Environment, Unit Testing, Database Development, Bootstrap (Front-End Framework), Model View Controller, Virtual Environment, Application Frameworks, PostgreSQL, HTML and CSS, Python Programming

Skills you'll gain: Routing Protocols, Software-Defined Networking, Wide Area Networks, Network Troubleshooting, Open Shortest Path First (OSPF), Network Routing, Network Architecture, Network Monitoring, Virtual Private Networks (VPN), Network Planning And Design, System Configuration, Border Gateway Protocol, Network Security, Network Administration, Network Performance Management, Cloud Computing, Firewall, Amazon Web Services, Cloud Services, Network Infrastructure