Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: English Language, Language Competency, Language Learning, Oral Comprehension, Vocabulary

Skills you'll gain: Control Objectives for Information and Related Technology (COBIT), Performance Management, Governance, Performance Measurement, Process Management, IT Management, Project Implementation, Program Implementation, Enterprise Architecture, Risk Management Framework, Goal Setting, Business Analysis, Business Strategies, Stakeholder Management

Skills you'll gain: Network Security, Remote Access Systems, Disaster Recovery, OSI Models, General Networking, Network Administration, Network Troubleshooting, Computer Networking, Network Architecture, Network Infrastructure, Networking Hardware, Network Monitoring, TCP/IP, Virtual Private Networks (VPN), Network Protocols, Cybersecurity, Computer Security, Data Centers, Virtualization, Authentications

Skills you'll gain: Crisis Management, Mediation, Negotiation, Conflict Management, Diplomacy, Leadership, Policy Analysis, Leadership Development, Social Justice, Business Ethics, Organizational Leadership, Ethical Standards And Conduct, Leadership and Management, Business Leadership, Public Policies, Strategic Leadership, Political Sciences, Economics, Policy, and Social Studies, Public Administration, Governance

Skills you'll gain: Negotiation, Business Communication, Vocabulary, Business Writing, Forecasting, English Language, Budgeting, Verbal Communication Skills, Financial Acumen, Business Ethics, Auditing, Influencing

Skills you'll gain: Spanish Language, Telephone Skills, Meeting Facilitation, Oral Expression, Language Competency, Business Correspondence, Verbal Communication Skills, Negotiation, Business Writing, Writing, Oral Comprehension, Business Communication, Communication, Grammar, Communication Strategies, Active Listening, Vocabulary

Skills you'll gain: Compliance Management, Microsoft Copilot, Regulation and Legal Compliance, Compliance Reporting, Legal Technology, General Data Protection Regulation (GDPR), Microsoft 365, Regulatory Requirements, Audit Planning, AI Enablement, Business Process Automation, Workflow Management, Risk Analysis, Prompt Engineering, Risk Management

Skills you'll gain: Pinterest, Billing, Billing Systems, Advertising, Payment Processing, Payment Processing and Collection, Payment Systems, Business Marketing, Social Media Marketing

Skills you'll gain: Responsible AI, AI Enablement, Technology Strategies, Artificial Intelligence, Business Ethics, Strategic Leadership, Artificial Intelligence and Machine Learning (AI/ML), Project Management, Legal Risk, Law, Regulation, and Compliance, Ethical Standards And Conduct, LLM Application, Decision Making, Generative AI, Needs Assessment, Mitigation

Skills you'll gain: International Relations, Diplomacy, Political Sciences, World History, Public Policies, Social Sciences, Policy Analysis, Public Safety and National Security, Economics, Case Studies, Governance, Security Strategy, Analytical Skills

Skills you'll gain: No-Code Development, Application Development, User Experience, User Interface (UI), Data Modeling, Application Design, Cloud-Based Integration, Application Deployment, Automation, Cloud Applications, Salesforce, ServiceNow