Skills you'll gain: Conflict Management, Active Listening, Time Management, Emotional Intelligence, Trustworthiness, Problem Solving, Productivity, Negotiation, Courage, Contract Negotiation, Strong Work Ethic, Stress Management, Mediation, Verbal Communication Skills, Critical Thinking, Prioritization, Communication, Business Ethics, Self-Awareness, Goal Setting

Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Process Mapping, Business Workflow Analysis, Process Analysis, Process Design, Workflow Management, Data Visualization, Collaborative Software, Process Improvement, Collaboration, Organizational Structure, Data Integration

Skills you'll gain: Business Process Modeling, Business Process Management, Change Management, Business Process Automation, Generative AI, Process Design, Organizational Change, Business Transformation, Process Analysis, Stakeholder Engagement, Workflow Management, Generative AI Agents, Culture Transformation, Leadership, Robotic Process Automation, Corporate Sustainability, Digital Transformation, Artificial Intelligence, Sustainability Reporting, Strategic Planning

Skills you'll gain: Prompt Engineering, Large Language Modeling, Workflow Management, Business Process Automation, Cloud Applications, Automation, Application Programming Interface (API), Artificial Intelligence and Machine Learning (AI/ML), Application Deployment, API Design, Data Analysis Software, Artificial Intelligence, Generative AI, Data Management, Google Sheets, Strategic Thinking, Natural Language Processing, Email Security, Security Controls, Debugging

Skills you'll gain: Microsoft Power Automate/Flow, Process Analysis, Workflow Management, Process Optimization, Business Process Automation, Microsoft Power Platform, Process Management, Microsoft Copilot, Automation, Microsoft Azure, Microsoft 365, User Flows, Cloud-Based Integration

Skills you'll gain: Data Ethics, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Automation, Data-Driven Decision-Making, General Data Protection Regulation (GDPR), Augmented and Virtual Reality (AR/VR), Regulatory Compliance, Performance Analysis, Emerging Technologies, Real Time Data, Advanced Analytics, Robotic Process Automation, Innovation, Business Ethics, Data Governance, Cognitive flexibility, Governance, Investment Management

Skills you'll gain: Storytelling, Media and Communications, Augmented and Virtual Reality (AR/VR), Revenue Management, Brand Management, Trend Analysis, Content Strategy, Sustainability Reporting, Augmented Reality, New Product Development, Marketing Strategy and Techniques, Innovation, Digital Transformation, Game Theory, People Analytics, Metadata Management, Digital Design, Open Source Technology, 3D Modeling, Artificial Intelligence

Skills you'll gain: Vulnerability Assessments, Malware Protection, Vulnerability Scanning, Threat Modeling, Penetration Testing, Threat Detection, Information Systems Security, Cybersecurity, Security Testing, Security Strategy, Network Security

Skills you'll gain: Incident Response, Computer Security Incident Management, Business Continuity Planning, Security Management, Disaster Recovery, Cybersecurity, Data Integrity

Skills you'll gain: Content Performance Analysis, Facebook, Social Media Content, Social Media, Marketing Analytics, Social Media Management, Social Media Strategy, Business Analytics, Content Strategy, Performance Analysis, Trend Analysis, Performance Metric, Data-Driven Decision-Making

Skills you'll gain: Econometrics, Time Series Analysis and Forecasting, Regression Analysis, Data Analysis, Statistical Modeling, Economics, Predictive Modeling, Statistical Analysis, Forecasting, Statistics, Estimation, Market Trend, Probability, Statistical Hypothesis Testing, Linear Algebra, Peer Review

Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency