
Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Social Determinants Of Health, Community Health, Product Development, Health Systems, Health Disparities, Health Equity, Business Planning, Lean Six Sigma, Performance Improvement, Process Improvement, Healthcare Industry Knowledge, Stakeholder Analysis, New Product Development, Innovation, Sustainable Business, Decision Making, Operations Management, Operations, Problem Solving, Leadership
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: FinTech, Credit/Debit Card Processing, Financial Services, Payment Processing, Technology Strategies, Investments, Asset Management, Wealth Management, Environmental Social And Corporate Governance (ESG), Financial Regulations, Entrepreneurial Finance, Innovation, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Requirements Documents, Technology Strategies, Technology Solutions, Requirements Analysis, Agile Product Development, Agile Methodology, Business Requirements, Decision Making, Cross-Functional Team Leadership, Request for Proposal, Vendor Management, Team Management, Proposal Development, Product Demonstration, Return On Investment, Leadership, Procurement
Intermediate · Course · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Balance Sheet, Financial Statements, Income Statement, Management Accounting, Financial Statement Analysis, Performance Measurement, Organizational Strategy, Capacity Management, Cost Accounting, Cost Control, Financial Reporting, Performance Metric, Asset Management, Financial Accounting, Financial Analysis, Budgeting, Budget Management, Accounting, Business Metrics, Small Business Accounting
Beginner · Specialization · 3 - 6 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Descriptive Analytics, Data Mining, Business Analytics, Predictive Analytics, Analytics, Business Intelligence, Forecasting, Business Analysis, Data Analysis, Data-Driven Decision-Making, Trend Analysis, Business Strategy, Decision Making
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Database Design, Relational Databases, Data Modeling, Database Management Systems, Databases, Oracle Databases, SQL, Query Languages, PostgreSQL, Systems Design
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Quality Improvement, Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Process Improvement, Lean Manufacturing, Process Capability, Process Analysis, Continuous Improvement Process, Eight Disciplines Problem Solving (8D), Benchmarking, Root Cause Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Transformation, Business Intelligence, Data Modeling, Interactive Data Visualization, Data Manipulation, Dashboard, Data Visualization Software, Microsoft Excel, SQL Server Reporting Services, Data Warehousing, Data Sharing, Data Integration
Intermediate · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Business Intelligence, Data Governance, Data Storytelling, Business Analytics, Looker (Software), Performance Measurement, Data Visualization, Key Performance Indicators (KPIs), Business Metrics, Data Modeling, Data Warehousing, General Data Protection Regulation (GDPR), Digital Transformation, Emerging Technologies, Star Schema, Data Mart, Data Quality, Talent Management, Team Building, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Talent Pipelining, Prompt Engineering, Talent Acquisition, Performance Management, Smart Goals, Google Gemini, Time Management, Interviewing Skills, Culture Transformation, Workforce Planning, Generative AI, ChatGPT, Employee Onboarding, Recruitment, Employee Engagement, Key Performance Indicators (KPIs), Prompt Engineering Tools, Leadership, Data-Driven Decision-Making, Machine Learning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce
Beginner · Specialization · 1 - 3 Months