
Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Responsible AI, Large Language Modeling, Model Evaluation, Generative AI, Data Ethics, Google Cloud Platform, Quality Assessment, Image Quality, Human Factors, Performance Metric
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Inventory Control, Materials Management, Supply Chain, Financial Statement Analysis, Data Analysis, Case Studies, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: UI/UX Research, Prototyping, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, AI Personalization, User Experience Design, Design Research, Usability, Figma (Design Software), Web Content Accessibility Guidelines, Data Storytelling, Interactive Design, Generative AI, Design Strategies, UI Components, User Centered Design, Virtual Environment, User Research, Adobe XD, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Microsoft 365, Resource Allocation, Microsoft Teams, Sales Operations, Lead Generation, Service Management, Marketing, Customer Data Management, Power BI, Customer Service, Customer Insights, Scheduling
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Statistical Hypothesis Testing, Six Sigma Methodology, Lean Six Sigma, Process Improvement, Quality Improvement, Process Optimization, Statistical Analysis, Statistics, Data Analysis, Variance Analysis
Intermediate · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Persuasive Communication, Emergency Response, Conflict Management, Patient Communication, Crisis Intervention, Leadership, Collaboration, Teamwork, Interviewing Skills, Safety and Security, Hazard Communication (HazCom), Communication, Cultural Sensitivity, Risk Management, Social Determinants Of Health, Cultural Diversity, Media and Communications, Interpersonal Communications, Verbal Communication Skills, Public Health
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Image Analysis, Image Quality, Matlab, Computer Vision, Traffic Flow Optimization, Automation, Digital Signal Processing, Anomaly Detection, Spatial Data Analysis, Geospatial Information and Technology, Medical Imaging, Spatial Analysis, Data Preprocessing, Quantitative Research, Algorithms, Data Store
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Statistical Inference, Regression Analysis, Logistic Regression, R Programming, Statistical Analysis, Statistical Modeling, R (Software), Predictive Modeling, Model Evaluation, Statistical Hypothesis Testing, Probability Distribution, Probability
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Google Cloud Platform, Cloud Applications, Kubernetes, Application Deployment, Load Balancing, Cloud Management, Infrastructure As A Service (IaaS), Cloud Computing, Cloud Computing Architecture, CI/CD, Data Storage, Cloud Security, Microservices, Service Level Agreement, Platform As A Service (PaaS), Cloud Storage, Containerization, Infrastructure Architecture
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Microsoft Excel, Data Validation, Excel Formulas, Analysis, Mathematical Modeling, Complex Problem Solving, Data Management
Advanced · Course · 1 - 3 Months