
Skills you'll gain: Process Mapping, Business Operations, Business Process, Operations Management, Process Improvement, Operational Efficiency, Technology Strategies, Growth Strategies, Customer Service, Business Strategy, Business Technologies, Competitive Analysis
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Instagram, Content Performance Analysis, Driving engagement, Social Media Management, Social Media, Social Media Marketing, Customer Engagement, Business Communication, Business
Beginner · Guided Project · Less Than 2 Hours

Yale University
Skills you'll gain: Health Promotion, Media and Communications, Digital Advertising, Social Impact, Behavioral Health, Patient Communication, Program Evaluation, Digital Communications, Persuasive Communication, Driving engagement, Public Health, Instagram, Facebook, Survey Creation, Data Collection
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Facebook, Payment Processing, Order Fulfillment, Order Processing, Product Knowledge, E-Commerce, Selling Techniques, Social Media, Marketing, Shipping and Receiving, Company, Product, and Service Knowledge, Advertising
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Instagram, Graphic and Visual Design, Graphic Design, Social Media Content, Social Media, Social Media Marketing, Content Creation, Facebook, Animations, Storytelling, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Facebook, Content Performance Analysis, Customer Analysis, Social Media Marketing, Social Media, Customer Insights, Target Audience, Marketing Strategies, Online Advertising, Digital Marketing, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Target Audience, Marketing Effectiveness, Advertising Campaigns, Customer Insights, Online Advertising, Content Creation, Facebook, Data Import/Export, Social Media, Social Media Marketing, Business Marketing, Business Analytics
Beginner · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Overcoming Objections, Rapport Building, Sales, Sales Strategy, Negotiation, Contract Negotiation, Relationship Building, Price Negotiation, Sales Presentation, Communication, Communication Strategies, Intercultural Competence, Virtual Teams, Business Research, Active Listening, Market Research, Empathy & Emotional Intelligence, Marketing Psychology, Digital Communications, Goal Setting
Intermediate · Course · 1 - 4 Weeks
University of Illinois at Urbana-Champaign
Skills you'll gain: Process Improvement, Quality Improvement, Continuous Improvement Process, Lean Six Sigma, Business Process, Operational Analysis, Process Analysis, Lean Methodologies, Education Software and Technology, Instructional Design, Root Cause Analysis, Learning Management Systems, Process Mapping, Digital pedagogy, Augmented and Virtual Reality (AR/VR), Solution Design, Requirements Analysis, System Implementation, Emerging Technologies, Test Planning
Credit offered
Mastertrack · 6 - 12 Months

Coursera
Skills you'll gain: User Accounts, Team Management, Regulation and Legal Compliance, Account Management, User Provisioning, Software As A Service, Work Order, Software Installation, Customer Inquiries, Social Media Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Product Promotion, Social Media Management, Inventory Control, Inventory Management System, Social Media, Promotional Strategies, Social Media Marketing, Product Knowledge, Marketing, Merchandise Displays, Business Communication
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Instagram, Social Media Content, Content Strategy, Social Media Marketing, Brand Marketing, Business Planning, Social Media Strategy, Content Creation, Brand Management, Target Audience
Beginner · Course · 1 - 4 Weeks