Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Data Storage, Identity and Access Management, System Configuration, Telecommunications, Inbound Calls, Outbound Calls, User Accounts, Customer experience improvement, Regional Sales

Skills you'll gain: Natural Language Processing, Amazon Web Services, Self Service Technologies, Usability, Human Computer Interaction, Human Machine Interfaces, Security Requirements Analysis, Service Level

Skills you'll gain: Applied Machine Learning, Machine Learning, MLOps (Machine Learning Operations), Technology Roadmaps, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Business Analytics, Business Solutions, Organizational Strategy, AI Product Strategy, Organizational Change, Feasibility Studies, System Requirements, Solution Design

Skills you'll gain: Resource Allocation, Organizational Change, Business Leadership, Strategic Leadership, Business Transformation, Organizational Strategy, Organizational Leadership, Data Strategy, Technology Strategies, Business Priorities, Strategic Decision-Making, Digital Transformation, Change Management, AI Product Strategy, Performance Measurement, Business Metrics, Key Performance Indicators (KPIs), Return On Investment

Skills you'll gain: Amazon Web Services, MongoDB, NoSQL, Cloud-Based Integration, Cloud Applications, Operational Databases

Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation

Skills you'll gain: Performance Metric, Self Service Technologies, Staff Management, Customer experience improvement, No-Code Development, Process Design

Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Process Flow Diagrams, Workflow Management, Personalized Service, Cost Control, Cost Management

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

Skills you'll gain: Generative AI, Supervised Learning, Generative Model Architectures, AWS SageMaker, Unsupervised Learning, Large Language Modeling, Time Series Analysis and Forecasting, LLM Application, Applied Machine Learning, Feature Engineering, Exploratory Data Analysis, Deep Learning, A/B Testing, Python Programming, Machine Learning, Data Analysis, Data Processing, AWS CloudFormation, AI Personalization, Network Architecture

Skills you'll gain: AWS SageMaker, Exploratory Data Analysis, Feature Engineering, Dashboard, Interactive Data Visualization, Data Presentation, Data Visualization, Data Pipelines, Project Documentation, Solution Delivery, Data Storytelling, Amazon Web Services, Data Analysis, Data Integration, Technical Documentation, Business Intelligence, Cloud Infrastructure, Technical Communication, Automation, Project Management