
Coursera
Skills you'll gain: Microsoft Word, Business Writing, Editing, Writing, Document Management, Multimedia, Entrepreneurship, Productivity Software, Office Administration, Graphic Design
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Constructive Feedback, Cooperation, Independent Thinking, Empathy, Rapport Building, Teamwork, Collaboration, Relationship Building, Diversity and Inclusion, Emotional Intelligence, Cognitive flexibility, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Management, Social Media Content, Social Media, Content Management Systems, Scheduling, Content Creation, Global Marketing, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Security Controls, Threat Management, Cybersecurity, Threat Detection, Cyber Threat Intelligence, Zero Trust Network Access, Cyber Attacks, Authentications, Cyber Risk, Information Systems Security, Data Security, Encryption, Multi-Factor Authentication, Cryptography, Authorization (Computing), Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Stakeholder Management, Stakeholder Analysis, Professional Networking, Business Relationship Management, Relationship Building, Business Strategy, Leadership, Strategic Leadership, Competitive Analysis, Mentorship, Innovation, Value Propositions, Communication
Beginner · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Regression Analysis, Marketing Analytics, Data Mining, Data-Driven Decision-Making, Business Intelligence, Statistical Methods, Target Market, Customer Analysis, SPSS, Data Analysis, Statistical Analysis, Market Research, Consumer Behaviour, Microsoft Excel
Beginner · Course · 1 - 3 Months
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Product Management, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Business, Innovation, Strategic Decision-Making
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Creativity, Professional Development, Teamwork, Team Building, Creative Thinking, Brainstorming, Collaboration, Innovation, Cognitive flexibility, Open Mindset, Influencing, Communication, Critical Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Network Security, Cryptography, Firewall, Cybersecurity, Intrusion Detection and Prevention, Virtual Private Networks (VPN), Cloud Security, Cyber Attacks, Public Key Infrastructure, Encryption, Threat Modeling, Network Architecture, Dynamic Host Configuration Protocol (DHCP), Human Factors (Security), Security Awareness, Virtual Local Area Network (VLAN), Network Switches
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Advertising Campaigns, Target Audience, Facebook, Online Advertising, Marketing Strategies, Social Media, Marketing Analytics, Customer Insights, Social Media Marketing, Marketing Budgets
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Active Listening, Workplace inclusivity, Empathy, Diversity and Inclusion, Diversity Awareness, Professional Development, Emotional Intelligence, Cultural Diversity, Communication, Communication Strategies, Self-Awareness, Relationship Building
Beginner · Course · 1 - 4 Weeks