Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Risk Management, Cyber Risk, Threat Management, Security Management, Vulnerability Management, Business Risk Management, Enterprise Risk Management (ERM), IT Management, Risk Mitigation, Cybersecurity, Threat Modeling, Cyber Security Strategy, Vulnerability Assessments, Compliance Management, Information Technology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Adaptability, Prioritization, Continuous Improvement Process, Goal Setting, Process Improvement, Data Management, Smart Goals, Team Management, Business Workflow Analysis, Collaboration, Technology Solutions, Change Management
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Kubernetes, Google Gemini, Google Cloud Platform, Application Deployment, Cloud Infrastructure, Infrastructure as Code (IaC), Cloud Applications, Prompt Engineering, Unix Shell
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Virtual Networking, Google Cloud Platform, Network Administration, Virtual Machines, Network Planning And Design, Network Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Media, Social Media Marketing, Control Panels, Market Research, User Research
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: User Requirements Documents, Technology Strategies, Technology Solutions, Requirements Analysis, Product Requirements, Agile Product Development, Agile Methodology, Business Requirements, Decision Making, Cross-Functional Team Leadership, Request for Proposal, Vendor Management, Team Management, Vendor Relationship Management, Proposal Development, Product Demonstration, Return On Investment, Leadership, Procurement
Intermediate · Course · 3 - 6 Months

Northeastern University
Skills you'll gain: Stakeholder Engagement, Process Mapping, Business Process, Process Analysis, Workflow Management, Business Transformation, Business Analysis, Business Process Management, Stakeholder Analysis, Gap Analysis, Digital Transformation, Requirements Analysis, Continuous Improvement Process, Innovation
Beginner · Course · 1 - 4 Weeks

National Academy of Sports Medicine
Skills you'll gain: Exercise Science, Physiology, Sports Medicine, Decision Making, Nutrition and Diet, Pharmacology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: JSON, Data Structures, Algorithms, Web Development Tools, Javascript, Pseudocode, Development Environment, Integrated Development Environments, Computer Programming, Application Programming Interface (API), Debugging, HTML and CSS, Object Oriented Programming (OOP), Computational Thinking, Performance Tuning, Solution Design
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Responsive Web Design, 3D Assets, AI Workflows, Development Environment, Programming Principles
Intermediate · Specialization · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Dataflow, Data Pipelines, Data Lakes, Data Processing, Extract, Transform, Load, Model Deployment, Tensorflow, Apache Spark, Real Time Data, Data Integration, Big Data, Data Infrastructure, Data Quality, Data Warehousing, Metadata Management, Data Architecture, Apache Hadoop, Data Transformation, Unstructured Data
Intermediate · Specialization · 3 - 6 Months