Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Routing Protocols, Network Routing, Network Routers, Virtual Private Networks (VPN), TCP/IP, Network Protocols, General Networking, Network Security

Skills you'll gain: Multiprotocol Label Switching, Open Shortest Path First (OSPF), TCP/IP, Network Engineering, Network Routers, Virtual Private Networks (VPN), Network Routing, Network Architecture, Network Protocols

Skills you'll gain: Event-Driven Programming, Apache, Web Development, Web Scraping, Web Services, Web Applications, Python Programming, Web Servers, Databases, Extensible Markup Language (XML), Network Protocols, Hypertext Markup Language (HTML), Servers, User Interface (UI)

Skills you'll gain: Canva (Software), Marketing Materials, Marketing Design, Content Creation, Branding, Content Marketing, Graphic Design, Design, Promotional Materials, Marketing Communications

Skills you'll gain: Health Promotion, Surveys, Behavioral Health, Driving engagement, Persuasive Communication, Program Evaluation, Digital Communications, Survey Creation, Instagram, Facebook, Public Health, Content Management

Skills you'll gain: Backlogs, Product Strategy, Agile Product Development, Stakeholder Management, Business Modeling, Forecasting, Product Planning, Release Management, Product Roadmaps, Product Management, Agile Methodology, Sprint Planning, User Story, Customer Advocacy, Agile Project Management, Delegation Skills, Prioritization, Contract Management, Business Metrics

Skills you'll gain: Penetration Testing, Cyber Security Assessment, Vulnerability Assessments, Data Security, Cybersecurity, Exploitation techniques, Test Tools, User Requirements Documents, Authorization (Computing), Technical Documentation, Computing Platforms, Requirements Analysis, Technical Communication

Skills you'll gain: Penetration Testing, Vulnerability Scanning, Exploitation techniques, Cyber Security Assessment, Vulnerability Assessments, Mobile Security, Open Web Application Security Project (OWASP), Cloud Security, Threat Modeling, Infrastructure Security, Application Security, Network Security, Scripting, Technical Communication

Skills you'll gain: Prioritization, Business Process, Stakeholder Management, Scope Management, Risk Management, Change Management

Skills you'll gain: Brand Management, Brand Strategy, Branding, Brand Awareness, Brand Loyalty, Marketing Communications, Strategic Marketing, Organizational Strategy, Performance Measurement, Customer Retention, Marketing Strategies, Marketing, Communication Strategies, Key Performance Indicators (KPIs), Consumer Behaviour