
Johns Hopkins University
Skills you'll gain: Home Health Care and Assisted Living, Infection Control, Personal protective equipment, Hand Hygiene, Emergency Response, Long Term Care, Nursing Homes, Patient Communication, Public Health and Disease Prevention, Laboratory Testing, Mental Health, Community Health, Public Health, Care Coordination, Media and Communications, Patient Education and Support, Epidemiology, Diagnostic Tests, Cleanliness, Infectious Diseases
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Recognizing Others, Supervision, Tactfulness, Performance Management, Management Training And Development, Motivational Skills, Performance Review, Cooperation, Employee Performance Management, Behavioral Management, Drive Engagement, Creativity, Emotional Intelligence, Interpersonal Communications, Communication Strategies
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Copywriting, Social Media Marketing, Content Marketing, Content Optimization, Writing and Editing, Selling Techniques, Driving engagement, Branding, Email Marketing, Marketing, Advertising Campaigns, Search Engine Optimization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Service, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Account Strategy, Customer experience improvement, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights, Business Management
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Sustainable Business, Sustainable Development, Corporate Sustainability, Business Planning, Product Development, Consumer Behaviour, Environmental Issue, Sustainability Reporting, Business Strategies, Enterprise Modeling, Product Design, Design Thinking, Market Research, Business Development, Communication Strategies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Diagram Design, Data Import/Export, Collaborative Software, Technical Communication, Technical Documentation, User Accounts
Beginner · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Sales Pipelines, B2B Sales, Prospecting and Qualification, Consultative Selling, Selling Techniques, Sales Development, Sales Process, Consultative Approaches, Persuasive Communication, Sales Presentation, Communication, Stakeholder Engagement, Value Propositions, Performance Metric, Upselling, Technical Sales, Sales, Sales Presentations, Negotiation, Analytics
Beginner · Specialization · 1 - 3 Months

Dartmouth College
Skills you'll gain: Storytelling, Oral Expression, Writing, Liberal Arts, Editing, Ethical Standards And Conduct, Social Studies, Aesthetics, Social Justice, World History, Art History, Writing and Editing, Cultural Diversity, Culture, Sociology, Advocacy, Political Sciences
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Data Literacy, Data Collection, Research Design, Research Methodologies, Qualitative Research, Data Synthesis, Data Ethics, Quantitative Research, Business Research, Research Reports, Research and Design, Data Integration, Data Presentation, Data Storytelling, Research, Report Writing, Science and Research, Technical Communication, Stakeholder Communications, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Diversity Training, Workplace inclusivity, Diversity Awareness, Diversity Programs, Cultural Diversity, Overcoming Objections, Advocacy, Empowerment, Communication, Equities
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Visualization, Data Visualization Software, Interactive Data Visualization, Visualization (Computer Graphics), User Centered Design, Data Presentation, Usability, Human Centered Design, Design Research, User Research, Graphic and Visual Design, Usability Testing, Quantitative Research, Design Elements And Principles
Build toward a degree
Intermediate · Course · 1 - 4 Weeks