Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Customer experience strategy (CX), Customer experience improvement, Product Development, Consumer Behaviour, Business Research, User Research, Persona Development, Product Management, Market Research, Process Mapping, Case Studies, Product Strategy, Innovation, Needs Assessment

Skills you'll gain: Negotiation, Leadership Development, Professional Development, Organizational Leadership, Communication, Leadership, Influencing, Overcoming Obstacles, Personal Development, Empowerment, Relationship Building, Self-Awareness, Workplace inclusivity, Diversity and Inclusion, Assertiveness

Skills you'll gain: Storyboarding, Storytelling, Canva (Software), Graphical Tools, Animations, Content Creation, Graphic Design, Design and Product, Business, Marketing

Skills you'll gain: Process Mapping, Operations Management, Process Improvement, Revenue Management, Business Modeling, Business Process Improvement, Supply Chain, Supply Chain Management, Business Process, Organizational Structure, Process Analysis, Supply Chain Planning, Business Operations, Lean Six Sigma, Lean Methodologies, Strategic Thinking, Materials Management, Business Strategy, Business Strategies, Strategic Decision-Making

Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development

Skills you'll gain: Operations Management, Process Analysis, Operational Efficiency, Business Operations, Production Management, Quality Management, Business Process Improvement, Inventory Management System, Performance Measurement, Capacity Management, Resource Utilization

Skills you'll gain: Business Process Modeling, Responsible AI, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Google Gemini, Process Analysis, ChatGPT, Product Management, Generative AI, Sustainable Development, Generative AI Agents, Data Ethics, Sustainability Reporting, Prompt Engineering, Data Strategy, Business Strategy

Skills you'll gain: Working Capital, Supply Chain Management, Supply Chain, Cash Flows, Blockchain, FinTech, Commercial Banking, Supplier Management, Performance Measurement, Financial Systems, Finance, Banking, Market Opportunities

Skills you'll gain: Data Visualization, Microsoft Excel, Data Management, Spreadsheet Software, Microsoft Office, Excel Formulas, Data Entry, Productivity Software, Computer Literacy

Skills you'll gain: Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Retail Store Operations, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Active Listening, Communication, Non-Verbal Communication, Time Management

Skills you'll gain: Internal Communications, Communication Planning, Crisis Management, Corporate Communications, Strategic Communication, Cultural Sensitivity, Communication Strategies, Telecommuting, Branding, Business Ethics, Brand Management, Employee Engagement, Virtual Teams

Skills you'll gain: Project Planning, Project Risk Management, Earned Value Management, Project Management Life Cycle, Risk Management, Project Coordination, Project Scoping, Project Management, Sprint Planning, Stakeholder Analysis, Agile Methodology, Budget Management, Dependency Analysis, Scheduling, Work Breakdown Structure, Kanban Principles