Skills you'll gain: Software Testing, Test Planning, Test Case, Software Quality Assurance, Software Technical Review, Quality Assurance, Verification And Validation, Software Documentation, Requirements Analysis, Technical Communication

Skills you'll gain: Knowledge Transfer, Cross-Functional Team Leadership, Team Building, Team Management, Collaboration, Empathy, Organizational Leadership, Diversity and Inclusion, Motivational Skills, Leadership, Emotional Intelligence, Employee Retention, Communication

Skills you'll gain: Sprint Retrospectives, Agile Methodology, Agile Project Management, Change Management, Agile Software Development, Organizational Change, Team Management, Team Building, Leadership Studies, Project Management, Sprint Planning, Communication

Skills you'll gain: Slack (Software), Internal Communications, Organizational Structure, Strategic Communication, Stakeholder Communications, Communication Planning, Organizational Effectiveness, Collaborative Software

Skills you'll gain: Instagram, Content Performance Analysis, Social Media, Social Media Marketing, Drive Engagement, Performance Metric, Social Media Strategy, Customer Engagement

Skills you'll gain: Service Level, Product Support, Help Desk Support, Cloud Management, Technical Support, End User Training and Support, Cloud Services, Service Management, Personally Identifiable Information, Information Privacy, Technical Communication, Problem Management

Skills you'll gain: Collaborative Software, Graphic and Visual Design Software, Infographics, Content Creation, Visual Design, Graphic and Visual Design, Creative Design

Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation

Skills you'll gain: Google Workspace, Collaborative Software, Internal Communications, Productivity Software, Discussion Facilitation, Communication, File Management

Skills you'll gain: Performance Appraisal, Constructive Feedback, Employee Performance Management, People Management, Conflict Management, Professionalism, Emotional Intelligence, Active Listening, Goal Setting

Skills you'll gain: Digital Communications, Emerging Technologies, Digital Transformation, Communication, Safety and Security, Persona (User Experience), Cyber Governance, Digital Content, Technology Strategies, Law, Regulation, and Compliance, Interaction Design, Cybersecurity, Artificial Intelligence, Identity and Access Management, Competitive Intelligence, Cultural Diversity, Innovation, Augmented and Virtual Reality (AR/VR), Ethical Standards And Conduct